NetCracker Gives a Revolutionary Turn to the Economics of Network and IT with NetCracker 10 Suite

By CIOReview | Monday, August 17, 2015

WALTHAM, MA: NetCracker Technology, provider of OSS, BSS, NFV, SDN, orchestration and Big Data analytics solutions brings in NetCracker 10 consolidating capabilities in virtualization, cloud-based delivery of applications, embedded analytics and biometrics onto a single, unified platform. The platform claims to redefine the economics of network deployment and management, IT operations, customer experience and service creation and delivery.

NetCracker 10 facilitates communications service providers to migrate seamlessly from existing environments to the next generation virtualized networks and IT infrastructure using its revolutionary single-platform approach across network, service and customer domains. The platform enables end-to-end service and network orchestration allowing providers to deliver personalized services faster and apply an agile DevOps approach to service modeling.

“As service providers prepare for the inevitable shift from physical to hybrid to virtualized infrastructure and offerings, NetCracker 10 lays the foundation for a risk-free and seamless migration, ushering in the next wave of innovation,” comments Sanjay Mewada, Vice President of Strategy at NetCracker.

The embedded analytics across network, service and customer layers helps increase network planning accuracy, increase effectiveness of personalized campaigns and reduce churn. NetCracker 10 also allows service providers to use embedded intelligence and analytics in order to optimize the deployment of virtual functions over servers distributed across the whole network.

NetCracker’s solution leverages unstructured data from social networks as well as various dimensions of biometric data, including facial recognition, fingerprinting, voice measurement and more, to provide the most comprehensive CEM (Customer Experience Management) solution in the communications industry.  In addition, NetCracker 10’s cloud platform empowers service providers with the ability to build a flexible, open ecosystem that can support innovative business models and a variety of partnerships.

“Advanced analytics and biometrics-driven CEM solutions will help operators humanize their customer experience initiatives and deliver expected levels of customer experience,” assures Sheryl Kingstone, Research Director at 451 Research. “NetCracker 10’s CEM solution, which seamlessly brings together advanced analytics, big data and biometrics, will help operators transform their customer experience programs.”