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Nintex's Wizz Air Leverages Process Mapping and Management

By CIOReview | Monday, January 4, 2021

Nintex's Wizz Air is successfully leveraging the visual and easy-to-use process mapping and management potentials of Nintex Promapp to document and enhance processes across the airline.

FREMONT, CA: Nintex, the global standard for process management and automation, announces that its Wizz Air is successfully leveraging the visual and easy-to-use process mapping and management potentials of Nintex Promapp to document and enhance more than 1,100 processes across the airline. Wizz Air is one of Europe's pioneering and fastest-growing low-cost airlines serving more than 40 million passengers in 2019. To better help and manage its operations with the highly competitive airline sector, Wizz Air initiated a focus on process excellence two years ago. The airline recognized that to have zero waste and mitigate costs, and the first step was to understand its business processes.

The company is committed to providing its customers with great flight experiences at the lowest fares. Effective process mapping and management offers clear visibility into every business process at Wizz Air, and the team is empowered and excited to continue to enhance processes. Wizz Air quickly adopted Nintex Promapp for all its process documentation and management requirements. To date, the airline has trained more than 250 of its employees on Nintex's cloud-based visual process mapping tool to seamlessly map and collaboratively manage even the most complex processes at the airline from one centralized location.

Safety is one of Wizz Air's top priorities. With Nintex Promapp, the airline ensures that its 3,000-plus cabin crew operating from 40 bases in 21 countries can access and understand the company's vital safety procedures. Cabin crew employees can access visual process maps and all the documents they require to ensure compliance.  The airline is also using Nintex Promapp to support audit processes with civil aviation authorities. Wizz Air can give authorities direct access to view their processes and documents within Nintex Promapp. Within the first year of its process excellence efforts, Wizz Air set out to document all 150 of its high-level core processes in Nintex Promapp. The airline achieved its aim and has already captured more than 1,100 procedures and processes in the tool.