Omantel Opts For TEOCO To Plan And Optimize Mobile Network

By CIOReview | Wednesday, January 27, 2016
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FAIRFAX, VA: Omantel, the largest telecommunication services provider in Oman has chosen TEOCO, an engineering and analytics solution provider to implement multiyear managed services that include radio access network (RAN) planning and optimization, subsequently taking care of customer experience management into their network.

TEOCO, who offers solutions to communications service providers, was already providing solutions to Omantel. With this latest extension of their relationship, TEOCO’s multi vendor tools will optimize network performance for Omantel without increasing additional CAPEX investment. “TEOCO is a long-term partner for Omantel and the logical choice for our mobile network planning and optimization needs,” said Samy Ahmed Al Ghassany, COO of Omantel.

As part of the joint venture, TEOCO will offer Omantel with a managed service that inculcates its suite of vendor independent solutions. This includes combining Geolocation, the InSync Customer Experience platform and autonomous drive testing to deliver improved customer Quality of Service. TEOCO will also use its complete RAN and Service Assurance solutions suite to plan and optimize Omantel's GSM, 3G and 4G network infrastructures. “We're confident that TEOCO's independent approach and its market-leading, multi-vendor tools will provide the best possible results in terms of network performance, capital overheads, and the network quality of service experienced by our subscribers,” said Al Ghassany.

To avoid the potential conflicts of interest that can arise when infrastructure vendors control the optimization and planning of their network, telecommunication services providers are in search of external providers who can better control the optimization and planning. “Mobile operators in the Middle East and North African region are increasingly looking towards independent third party providers like TEOCO to manage their network planning and optimization requirements”, said Andrew Miceli, Vice President of Sales for the Middle East at TEOCO.”

“This new network planning and optimization deal extends our working relationship with Omantel in a new and exciting way,” said Atul Jain, CEO at TEOCO. “This agreement represents the second major tier one network that TEOCO manages in the Middle East and Gulf region. It also underscores TEOCO's value to operators as an independent and objective provider of network services and solutions,” he added.