CIOREVIEW >> Telecom >>

Orchestration Capabilities for Enhanced Digital Service Lifecycle Management

By CIOReview | Wednesday, February 24, 2016

HELSINKI, FI: Comptel Corporation (OMX Helsinki: CTL1V) has taken the next step to help telecommunications operators better manage digital service lifecycles and meet customer experience and market expectations for virtualized service offerings with FLOWONE. This service orchestration solution puts an end to slow and error-prone flows of order management and service delivery.

“Telcos must prepare themselves now to manage digital services and their lifecycles to secure their revenues for the future,” said Caroline Chappell, Practice Leader, Cloud and NFV, Heavy Reading. “They continue to be well-positioned as digital economy communications and connectivity providers. But to be successful, they need to enable internal and external users to compose any kind of digital service in their portfolios, including network functionality expressed as digital services, into innovative and personalized products.”

The FLOWONE V solution is built on top of Comptel’s fulfillment stack and incorporates virtualized network function—onboarding and service chaining, digital service design and orchestration. It also allows telecom operators to transform their current service delivery processes by connecting the cloud and physical resources (compute, storage, network) with business management processes and systems (customer care, billing, customer order management). A digital service management layer of FLOWONE V will help the operators ensure telcos’ agility, as it supports the rapid ingestion of and the ability to compose and deploy digital services comprised of virtualized network functionality, IT applications and third-party content. “To properly address the business opportunity for digital services, operators have to be able to innovate, create, deliver and manage these services on-demand, accurately and in ways that are contextually relevant for Generation Cloud,” said Antti Koskela, Executive Vice President, Service Orchestration, Comptel