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Pink Elephant Kicks Off Pink18

By CIOReview | Tuesday, February 27, 2018

Orlando, FL: Today, Pink Elephant began its 22nd Annual International IT Service Management Conference & Exhibition – “Pink18” – in Orlando, at the JW Marriott. This event is the largest gathering of IT Service Management (ITSM) professionals in the world, with close to 1200 attendees coming together to learn how to effectively lead and manage people, processes and tools in today’s ever-changing IT and business landscapes.

“For 22 years we’ve brought you all the many aspects of IT Service Management, and while ITIL® may be the star of the show, it still needs a great supporting cast,” said David Ratcliffe, President, Pink Elephant, in his opening remarks. “Enter the worlds of DevOps, Agile, Lean and Organizational Change Management. The Old Way is being overtaken by the new “Integrated Service Management” way – it’s the way of the future, and it’s already started!”

Event host Chris Bliss helped kick off Pink18 by introducing the “intellectual can of Red Bull”, Jeremy Gutsche, award-winning author and CEO of, the world’s most popular trend website. Jeremy roused the audience with his inspiring keynote session, encouraging the audience to be better and faster.

This year’s fully sold-out Exhibition Showcase features 40 exhibitors showing the latest innovations and sharing industry trends through their imaginative and interactive booth presentations.

Pink18 continues through to February 21, with over 120 sessions across 12 tracks for attendees to choose from, and keynote sessions by former NFL player Eric Boles, and best-selling author David Horsager. The 2017 IT Excellence Award winners will be announced during the General Sessions on Tuesday and Wednesday.

For any questions about Pink18 or any of Pink Elephant’s upcoming events, please contact 1-888-273-PINK or