Profits to go up with New Supply Chain Solution

By CIOReview | Wednesday, August 26, 2015
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FREMONT, CA: IBM and JDA Software have recently integrated their solutions viz Intelligent Fulfillment and Labor Productivity solutions from JDA and Order Management solutions from IBM Commerce.

JDA and IBM will be combining order management, warehouse management and transportation management systems to fulfill each order profitably. As an example retailers can reduce inventory by linking to distribution centers and hubs while maximizing transportation assets because shipments by automatically consolidating shipments and optimizing delivery routes.

Today many retailers force shoppers to choose between convenience, product selection and price as they shop across channels. In fact, some shoppers that select the ‘pick up in store’ option might need to visit multiple store locations to fulfill their entire order, which ultimately tarnishes their brand experience.

According to John Mesberg, General Manager, Offering Management and Strategy, IBM Commerce “By leveraging the combined expertise of IBM and JDA, retailers can present order fulfillment options in real-time that delight demanding customers and ensure that a great experience lasts from the first click to when they have their purchase in hand.”

JDA has introduced an intelligent returns authorization process where the order management system alerts the warehouse management system of expected returns. By including returned items as part of available inventory, teams can proactively fulfill orders and reduce the number of lost sales and maximize margins.