ProviDyn Unveils ProviDyn Direct, a Support Portal for Managed Services Clients
ATLANTA, GA: ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and non-profits has come up with a two-way desktop support, communication and collaboration portal, ProviDyn Direct to help its managed services clients.
The launch of ProviDyn Direct, help computer users to have all time access to the company’s support engineers which in turn will help them develop, manage and get status of the IT service tickets. Apart from this, the users can have access to custom form that will help them log tickets on request and make changes if needed. He will be updated with the personalized training content, technology news and tips directly with an access to self-service knowledgebase on his system.
“We want our clients and their employees to have access to our professional IT resources around the clock, and ProviDyn Direct achieves that goal for us. With this solution, we have engineered beyond the typical support portal to develop a truly useful offering―what we believe to be the ultimate client experience,” says Hamish Davidson, President and CEO, ProviDyn.
By Nancy S. Wolk, CIO, Alcoa - Global Business Services
By John Kamin, EVP and CIO, Old National Bancorp
By Gregg T. Martin, VP & CIO, Arnot Health
By Elliot Garbus, VP-IoT Solutions Group & GM-Automotive...
By Bryson Koehler, EVP & CIO, The Weather Company, an IBM...
By Gregory Morrison, SVP & CIO, Cox Enterprises
By Adrian Mebane, VP-Global Ethics & Compliance, The Hershey...
By Lowell Gilvin, Chief Process Officer, Jabil
By Dennis Hodges, CIO, Inteva Products
By Gerri Martin-Flickinger, CIO, Adobe Systems
By Walter Carvalho, VP& Corporate CIO, Carnival Corporation
By Mary Alice Annecharico, SVP & CIO, Henry Ford Health System
By Bernd Schlotter, President of Services, Unify
By Bob Fecteau, CIO, SAIC
By Kushagra Vaid, GM, Server Engineering, Microsoft
By Steve Beason, Enterprise CTO, Scientific Games
By Steve Bein, VP-GIS, Michael Baker International
By Jason Alan Snyder, CTO, Momentum Worldwide
By Jim Whitehurst, CEO, Red Hat
By Alberto Ruocco, CIO, American Electric Power