Reimagining IoT Business with Xively

By CIOReview | Wednesday, May 11, 2016
Matthew Duffy, VP of Marketing– Connected Products and Customers, LogMeIn

Matthew Duffy, VP of Marketing– Connected Products and Customers, LogMeIn

BOSTON, MA: LogMeIn’s Xively IoT division has launched the next-generation of the Xively connected product management (CPM) Platform. The latest version of Xively provides a complete application suite for addressing the core needs of running an IoT business like cloud integration and security of data flow. In this release, LogMeIn has added new connected product analytics and insight tools, and richer integration capabilities including out-of-the-box Salesforce integration. The platform is designed to address the key challenges in building and launching a connected product business, and help companies accelerate their IoT initiatives—effectively eliminating the need for costly and risky do-it-yourself IoT.

Xively is a fast and scalable IoT platform with reliable security built for the IoT product companies to connect and manage their products at large scale. “LogMeIn simplifies the way people connect to each other and the world around them,” says Matthew Duffy, VP of Marketing–Connected Products and Customers, LogMeIn. “We differentiate ourselves with our suite of solutions which helps our customers connect products, manage contextual customer data and resolve customer care issues.” The CPM platform comprises of enhancements including Universal User and Device Management, One-Click Salesforce App and Heroku Add-on, and Xively Product Simulator for providing the customers with actionable insights around the products and customer support.

The Xively platform is capable of connecting millions of devices at scale while controlling access with identity and permissions. “We remotely access and fix connected products in real-time while sales and marketing teams can identify cross-sell and up-sell opportunities,” says Duffy. In future, LogMeIn aims to capitalize on the synergy of their product lines including live chat, remote support and their IoT platform to connect, manage, and support customer engagement at higher levels than ever before.