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Rightpoint Expands NYC Business with New Office and Appointments

By CIOReview | Thursday, September 3, 2020

Riding the wave of growth, Rightpoint extends its capabilities in New York.

FREMONT, CA: Global experience company, Rightpoint, a Genpact company, announced the broadening of its office in New York. The expansion includes deep capabilities in banking and capital markets, allowing the team to offer highly relevant services and solutions to the New York finance clients. Based at 300 Park Avenue, space supports a rise in local demand from clients throughout various industries, including banking and capital markets, life sciences, healthcare, and more, seeking out Rightpoint for its strength and strategy to drive the experience-led transformation.

Rightpoint that was acquired in 2019 by Genpact to bring experience and process innovation together to allow the clients win in the growing experience economy, now has about 40 employees concentrated on design and user experience in New York, and it is their fourth-largest office in the US. Our team has helped lead financial institutions (Bank of America, Merrill Lynch, Morgan Stanley, US Bank, Goldman Sachs, JP Morgan Chase) reimagine and deliver next-generation digital solutions and the internal users.

Damien Scott, International Growth Markets and New York Managing Director, has been decided to lead the region forward. Before this role, he served as the VP Business Lead for North America for TandemSeven, acquired by Genpact in 2017. For nearly a decade at TandemSeven, he helped Fortune 1000 organizations reimagine, design, and engineer the exceptional digital experiences for customers and the employees.

“The COVID-19 pandemic has made experience increasingly important in industries like banking, healthcare and more -- and these enterprises need to make changes today in order to support their customers and employees now and in the future,” says Damien Scott, International Growth Markets and New York Managing Director, Rightpoint, a Genpact company. “Consumers have already changed their behaviors drastically, becoming more digitally savvy and reliant on new technology, but enterprises are lagging behind. It is time to focus on delivering products, services and experiences that deliver on today’s reality.”