SaaS and Cloud Applications - The future of non-IT employees

By CIOReview | Thursday, May 24, 2018

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The cloud technology today has shown incredible growth and has managed to make an undeniable impact on the enterprises; SaaS is the heart of that growth. So far, the decisions about technology adoption were only limited to the IT department, but now, other non-IT departments have taken charge and are now aiming to obtain and implement the latest technologies. In the end, all that matters is the speed of technology delivery, a problem that has always plagued the IT sector. SaaS and cloud applications show great promise in solving that problem.

So, why are the non-IT departments gunning for the latest technologies like cloud computing and cloud storage? It’s pretty simple. Cloud computing requires a different skill set than most IT staff members. With the increasing requirements of the businesses, cloud applications have reduced the time to benefit. Allowing the user to instantly access a server in the cloud, an application can be ready for use in just about a couple hours. Hence, the time taken for installation and configuration can be reduced.

In many IT organizations, the IT staff isn’t prepped to exploit the benefits of cloud computing and its capabilities, nor do they have the ability to understand and manage the expectations of customers, and are therefore deemed inadequate to effectively manage the service providers and its services. Successful cloud initiatives require dedicated teams that are well-staffed and well-funded. Cloud storages offer an online storage facility or a secure offsite data backup with an anytime-anywhere accessibility and a 24/7/365 technical support. This provides openings for non-IT employees to hone their cloud computing skills and take charge of maintaining and upgrading the installed cloud services.

In the near future, the cloud technology is set to go “Serverless” or also called “Function as a Service” (FaaS). The developers can focus their attention on coding instead of worrying about the integrity of the servers. In the long term, Serverless cloud is going to benefit the economy in performance, cost, and efficiency. Almost 90 percent of the Serverless deployments are predicted to occur in the non-IT departments and vendors are looking to emphasize on the brands that show an interest in the Serverless model.