Salesforce Awards Perficient with Salesforce Fullforce Service Cloud Master Designation

By CIOReview | Tuesday, August 25, 2015

FREMONT, CA: Perficient, an information technology and management consulting firm, announces that it has been awarded with the Salesforce Fullforce Service Cloud Master designation for delivering expertise in Service Cloud.

The Salesforce Fullforce Program is part of the Salesforce Partner Program and structured to recognize deep expertise and knowledge through customer success in a specific area or the development of a proven, Salesforce-based services offering or solution. The designation of the Salesforce Fullforce Service Cloud Master is awarded in recognition of a Cloud Alliance Partner holding Silver status or above that satisfies the Salesforce Fullforce Master Program criteria, and to those who successfully pass the program application and review process for a designated product. The qualification criterion for a Fullforce Master is focused on sales and delivery capabilities and demonstrated customer success.

Perficient has driven more than 3,000 Salesforce implementations, being a Salesforce Platinum Consulting Partner. By partnering with customers, Perficient optimizes the Service Cloud user experience and streamlines critical support processes for cost savings and efficiency gains.

“Achieving this prestigious designation is further evidence of our commitment to the Salesforce platform. Clients are increasingly turning to Perficient for our cloud technology expertise and ability to deliver differentiated solutions that reimagine the customer experience, deliver omni-channel service, increase agent productivity and build an effective knowledge management strategy,” says Ganesh Rangarajan, vice president, Perficient’s Salesforce business group.