SAP Releases New Version of SAP Hybris Billing to Help Telcos and CSPs

By CIOReview | Wednesday, March 9, 2016

BARCELONA, BCN: To help communication service providers (CSPs) improvise services, SAP has recently announced the latest version of the SAP Hybris Billing solution. The announcement happened at Mobile World Congress2016 in Barcelona, Spain.

To cope up in this growing economy, CSPs concurrently focus on multiple aspects like improving operations and reducing costs and at the same time hunting for prospective opportunities. Thus, to allow them meet these sort of agendas, the new version of SAP Hybris Billing is out with an advanced online charging system (OCS) boasting its performance and scalability keeping scope for improved revenue management and simulation features along with SAP Hybris solutions.

By 2017, Digital services are expected to grow up to 30pct (compound annual growth) worldwide, keeping traditional services at a flat. Many markets including that of Europe, is already experiencing a negative trend. Telcos incorporate SAP to monetize all types of services like mobile phone plans or running an app store. SAP brings all together at a single contract to allow operators view customers as a whole.

Stephan Gatien, Global Vice President, Telecommunications Industry Business, SAP said, “In this era of digital disruption, we find that our customers are struggling to make the shift from communications service provider to digital service provider.”

This new solution of SAP Hybris Billing will be demonstrated by SAP at the Mobile World Congress in Hall 3, Stand 3M41.
The SAP Hybris Billing is integrated with SAP Hybris solution portfolio which automates omnichannel commerce experience of retail to service consumption.

Gatien further shares, “Providing excellent customer engagement is a key differentiator for leading telcos, and a flexible, powerful, easy-to-use billing solution is the foundation of the customer relationship. SAP Hybris Billing provides the flexibility and ease of use that allows our customers to quickly and easily manage all aspects of customer billing and engagement.”