Security and Compliance in Collaboration Tools

By CIOReview | Friday, September 21, 2018
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Collaboration between teams or experts within an organization is critical for business productivity and improved compliance strategies. The right collaboration tool and software surpass the geographical boundaries to deliver a streamlined solution to share confidential files and documents. However, the sharing of sensitive data through the cloud also raises the concern of security, privacy, and compliance regulations. Be it a hospital adhering to the rules of HIPAA (Health Insurance Portability and Accountability Act) for protecting patient data or a European organization bound by the laws of must come before collaboration.

To launch a secure collaboration strategy within an organization or among various organizations, a set of well-defined policies, covering the instructions to follow during collaboration needs to be documented. Doing this will help an organization to have a compliant collaboration strategy. Furthermore, organizations should opt for a collaboration tool that already has inbuilt security and privacy solutions to avoid any potential compliance risks. 

Most of the collaboration tools incorporate in-depth encryption solutions and two-factor authentication to help provide IT teams within a company with complete control over who gets access to sensitive data. Also, regulations like GDPR, PCI-DSS, and HIPAA ensure that organization across various industry verticals follow a proper data management strategy. Therefore, when it comes to handling confidential and sensitive data, it is more important, now more than ever, to have a collaboration tool in place that supports the laws and regulations highlighted by these security organizations. Additionally, an organization's workforce plays an eminent role in keeping the business secure and compliant. Employees need to understand and follow certain rules to keep the collaboration tools protected.

Collaboration Tools

Collaboration tools bridge the gap between an organization's workforce to provide a simple and effective communication platform. Apps like Avaya Equinox with Zang Spaces, Alcatel Lucent Rainbow, and RingCentral Glip are all the collaboration tools that have skyrocketed the productivity in the world of business with their robust security measures.

Avaya Equinox with Zang Spaces comes pre-packaged with plenty of admin tools and permission controls to equip the IT team of an organization with complete control over data's access. Similarly, Rainbow by Alcatel-Lucent Enterprise supports compliance with GDPR. It allows businesses to make information anonymous or even remove it from the system whenever necessary.