ServicePower Unveils Workforce Management Software Add-on Features
FREMONT, CA: ServicePower Technologies, a field service and workforce management solution provider, announces the latest updates of its mobile workforce management software platform. The enhanced features developed in ServicePower products include: ServiceScheduling, ServiceMobility, ServiceOperations, Optimization on Demand, NEXUS FS and ServiceStats.
ServiceScheduling runs on a schedule optimization technology, which helps field service organizations to manage their schedule and staffs at the right time without any delay. To automatically select the best field resource for the job, the workforce management software platform deploys a patented, artificial intelligence based algorithm, Simulated Annealing, to achieve customer satisfaction, gain productivity, efficiency and reduce cost. The improvements incorporate a new Gantt interface to monitor the scheduled jobs and also configure the plan in local languages for global utilization.
Check out: Top workforce management solution companies
The latest feature updates of Optimization on Demand, includes a RESTful API option for users to initiate optimization of scheduled jobs and manage claims processing with third party contractors by streamlining the schedule, dispatch and work completion. Additional support from Nexus FS helps customers receive payments faster, improves mobile worker efficiency and enhances the seamless flow of work orders and job status. Inventory Management improvements in ServiceMobility, continues to expand customer’s work order management, payments, and invoicing capabilities. By integrating ServiceScheduling and ServiceOperations into ServiceStats, ServicePower enhances workforce efficiencies through self-learning, housing and maintaining historical data over the time.
“ServicePower continues to invest in its mobile workforce management software platform and offer the most complete, wholly configurable MWFM software on the market,” says Marne Martin, CEO, ServicePower.
By Michael Cockrill, CIO, State of Washington
By Brett Shockley, SVP & CIO, Avaya
By Sven Gerjets, SVP-IT, DIRECTV
By Steve Moyer, VP of Storage Software Engineering, Micron...
By Michelle R. McKenna-Doyle, SVP and CIO, National Football...
By Patrick Hale, CIO, VITAS Healthcare
By Roman Trakhtenberg, CEO, Luxoft
By Julia Davis, SVP, CIO, Aflac
By Chris Westlake, VP & GM of Service,RK
By Pauly Comtois, VP DevOps, Hearst Business Media
By Yanni Charalambous, VP & CIO, Occidental Petroleum...
By Bob Brown, VP-Production & Operations, ONE World Sports
By Arthur Hu, SVP & CIO, Lenovo
By Ron Guerrier, CIO, Farmers Insurance Group, Inc.
By Scott Cardenas, CIO, City and County of Denver
By Kevin McCarron, Vice President Collaboration, Carousel...
By Marc Kermisch, VP & CIO, Red Wing Shoe Co.
By Christopher Frenz, AVP of Information Security,...
By Brian Drozdowicz, VP, Digital Services, Siemens...
By Les Ottolenghi, EVP and CIO, Caesars Entertainment