Sitetracker Assures Deployment Success by Hiring Technology Educator
Sitetracker, Inc. designs and develops a cloud-based enterprise project and asset management platform for infrastructure and site-based projects and also their associated business process execution. It powers the successful deployment of high-volume critical infrastructure projects. The company’s automation feature assists in generating reports and forecasting based on real-time data.
The company announced its further investment in the customer success and education after hiring veteran Software-as-a-service (SaaS) executive Shannon Cunningham. The expert has a proven track record of program creation in both the cloud software and critical infrastructure industries. She focuses on building useful content that delivers progressive business results that are measurable and sustainable for the Sitetracker’s customer community.
The expert aims to expand the Sitetracker’s extensive education and adoption services for its employees, customers, and partners.
The Palo Alto-based company provides a platform for growth-focused innovators to optimize their entire asset lifecycle. They involve employees from all the segments from the field to the C-suite management and helps stakeholders to perfect the planning process, and also to deploy, maintain and grow their capital asset portfolios. Sitetracker’s native mobile application helps project managers and field workers close out tasks and projects in real time. With full asset history available in the field and a link to project managers back in the office, traditional delays are a thing of the past, and now teams are finding it easier than ever to complete projects on time and budget.
The SaaS veteran further mentions that it is essential for her to deeply understand their client’s business and get insights from it to help the clients reach their targets. She also focuses on empowering her customers and educating them throughout their relationship so that the customers maximize their investment and accomplish their most important goals.
Giuseppe Incitti, Sitetracker CEO emphasizes educating their customers on thinking about their business with a different perspective and addresses the mission-critical problems. He added, “With Sitetracker, our customers finally have a single source of truth that contains all project and asset management-related information, including project financials, supporting documentation and a full audit trail."
Sitetracker has an unparalleled renewal rate due to their excellent customer service and an easy-to-use platform. As the aim of the organization is to focus on the education dissemination and community building, Sitetracker’s raises the bar of their commitment towards their customer community. The company emphasizes on providing the best possible experience to its customers through their contents, meetings with customers and prospects or any industry events, basically providing knowledge and value through every possible medium.
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