Six Tips for Test Managers to Improve their Decision Driven Test Management Skills

By CIOReview | Wednesday, July 8, 2015
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FREMONT, CA: In an article on Decision Driven Test Management (DDTM), Joel Montvelisky, Co-Founder, Test Specialist and Architect of PractiTest – provider of Lightweight QA Management Solution for the Enterprise, advises on how to improve the value of one’s testing.

Montvelisky begins by stating that one’s job is not to find the bugs in the product and deliver a defect- free release at the end of the process. The main objective of one’s work as a tester should rather be “to provide stakeholders with visibility into the product and process so that they can make the correct decisions.”

The writer therefore explains the concept of (DDTM) in order to achieve this end. According to him it is crucial for a test manager to understand the people and their decisions, which is to understand what information will be required from them, when the information will be needed; then planning can be made accordingly. 

Montvelisky, pens down 6 tips for the test managers in order to work accurately and efficiently with DDTM.  The first advice that he gives is to gauge and listen to the stakeholder’s needs carefully. A priority list should be made wherein it is explicitly stated who is more important to the project.

Next is to plan tests and deliverables based on the information needs. The deliverables should be based on when they will be needed, many times these “delivery dates” are the milestones already defined in the project.

The third tip is to keep track of planning one’s tests according to the information needs. A test manager should ensure that the junior testers are made to feel part of the “Testing Intelligence Team” and help them bring forward the information that will help the team make the right decisions.

Montvelisky feels that there is always room to improvise. He advises that if the stakeholders want to know more information on their product, do let them know without losing one’s temper.  One should forever be ready to alter and devise one’s plans in order to keep up with the demand.

The fifth tip he gives is to stream information through multiple channels like with the use of dashboards, kitchen monitors, email reports and meetings to pass along the information needs of your stakeholders.

Last but not the least is to try ceaselessly to strive for the goal.