Streamlined Billing Solutions from Accenture

By CIOReview | Friday, September 30, 2016
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FREMONT, CA: Southern Trust, an insurance company has implemented Accenture Duck Creek Policy and Accenture Duck Creek Billing software in their current IT work model.

Accenture Duck Creek solutions enable them to more efficiently manage their business and position them for future growth. “We chose Accenture Duck Creek software to modernize our technology system because its functionality-rich solutions can be utilized and adapted by business users without a deep technical background. With the new systems, our agents have a more efficient solution for policy and billing management, which has already helped grow our business in new territories,” said Eric Russett, Chief Operating Officer, Southern Trust.

Accenture Duck Creek software renders real-time policy and billing information that assists Southern Trust agents to enhance customer service and trace potential sales opportunities. The Billing solution offers centralized management for both agency and direct billing activities.

It is easily configurable and implements changes quickly and effectively. It facilitates agent and Customer Service Representative Support. Accenture’s billing solution further supports modern user interface with intuitive screen workflow design and allows multiple distribution channels.

Accenture Duck Creek Policy Software introduces products to market faster, improves operational efficiencies and control costs. It aids in deploying components in a tactical-to-strategic phase to minimize risk and maximize benefits.  

 “Southern Trust needed software that was flexible and scalable. The configurability of our policy and billing software empowered them to make better decisions more quickly – promoting continued bottom line growth. We are excited to work with Southern Trust and deliver the system solutions they need to build their regional business,” said Michael A. Jackowski, global managing director of Accenture Duck Creek.

Accenture’s renowned claims and billing software provides carriers an integrated suite of software with modules which can be implemented individually or as part of a broader migration strategy. The Accenture Duck Creek Suite of software benefits insurers as it offers flexible suite of property & casualty software to configure products, transact lines of business and process claims.