Telefonica Provides Collaboration Cloud Services Portfolio

By CIOReview | Tuesday, February 16, 2016

MADRID, SPAIN: A leading provider of a wide range of integrated communication solutions for the enterprise market—Telefonica Business Solutions—has become one of the first service providers to offer the Cisco® (NASDAQ: CSCO) portfolio of collaboration cloud services as a fully integrated service, reports Marketwired.

From Cisco Unified Communications, virtual contact center and Cisco TelePresence® to Cisco WebEx® and Collaboration Meeting Rooms, Telefonica's new offering brings together best-in-class and market-leading business collaboration delivered "as a service" to end-users over mobile and fixed connections.

Without incurring major capital expenditures and platform updating costs, using a flexible consumption model, Telefonica customers can now take advantage of all the features and functionality of Cisco collaboration solutions as if they were installed on-premises . The highlights range from end-to-end management, better productivity, global scale reach and more.

Global scale reach-Telefonica offers its own branded collaboration services based on Cisco Hosted Collaboration Solution from Cisco Unified Communications and customer collaboration to telepresence as a service. Telefonica then connects it to Cisco conferencing services from the Cisco Collaboration Cloud—WebEx, Collaboration Meeting Rooms, and WebEx Cloud Connected Audio. Cisco Hosted Collaboration Solution (HCS) is deployed in Telefonica's data centers across the globe and is interconnected to Cisco's data centers hosting Cisco conferencing services which count to two in the United States and two in Europe at present.

Better productivity and agility- With no capital investments, customers can improve both productivity and agility by accessing the latest collaboration tools on demand, aligning with fast-moving business needs, and scaling with ease. All of this is achieved by using a simple subscription model.

Flexible device collaboration-Cisco Hosted Collaboration Solution (HCS) provides integration into Telefonica's mobile networks. It delivers highly secure remote access over the public Internet and truly enables anywhere, any device collaboration. Using any given device, end users enjoy personalized collaboration tools in accordance with their profile.

End-to-end management and security-Through a single provider and resilient data centers with the highest levels of quality, security and regulatory compliance, Telefonica offers complete support and end-to-end management.