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TelemedIQ Partners with Capital Region Medical Center to Introduce Healthcare Communications in 21st Century

By CIOReview | Tuesday, February 23, 2016

JEFFERSON CITY, MO: Capital Region Medical Center partners with TelemedIQ to leverage mobility and enhance communications across healthcare teams. TelemedIQ will deliver a secure text messaging and clinical communications workflow solution. “Upgrading to a secure two-way communications platform is a necessary growing pain for hospitals,” said Jason Cecil, Capital Region Medical Center’s CIO, who lead the evaluation and implementation process.

The traditional pager-based workflow was deteriorating patient care and the need to upgrade communications platform was crystal clear for the board members of Medical Center. TelmedIQ provides the University of Missouri affiliate hospital the ability to improve the efficiency and speed of physician communications and access to patient information for making informed decisions. The partnership enabled the Medical Center to secure Protected Health Information (PHI) being transmitted via messaging app and simultaneously displacing the pager-based workflow partially, as so many physicians are reliant on it.

TelemedIQ’s secure text messaging and innovative workflow solutions intelligently routes messages based on on-call schedules, or other phone triaging rules an organization may employ. “Combining HIPAA-compliant security with a communication solution that truly understands and augments healthcare workflow made the transition to TelmedIQ painless for both frontline staff and administrators. Using TelmedIQ, we've been able to streamline our communications process and significantly boost efficiency in the coordination of care” said Cecil.

 “With HIPAA fines and audits ramping up in 2016, a number of solutions are emerging to help healthcare organizations address security concerns around PHI without considering the specific nuances of healthcare,” says Ben Moore, TelmedIQ’s CEO and Founder. “We’re pleased to partner with Capital Region Medical Center and utilize our unique healthcare communications platform to enable them to better serve the community.”

These solutions by TelemedIQ are helping organizations counter compliance issues and it is also taking care of the most crucial factor in the healthcare industry, TIME!

CIO Review Client: Flagship