Tenfold Offers Seamless Connection of Phone Systems with CRM Systems on Oracle Sales Cloud

By CIOReview | Friday, October 23, 2015

AUSTIN, TX: The phone integration and sales acceleration solution from Tenfold is recently hosted on Oracle Cloud Marketplace.Oracle Sales Cloud customers are privileged with the power to virtually connect any phone system to the CRM system.

Dialing an inbound or outbound call on Oracle Sales Cloud is now just a click away. Other added benefits include: automatic call logging, caller info popups, notes, task follow-ups and one-click access to records within the cloud. Analytics dashboard incorporates advanced call analytics and reporting capabilities – organization, team or individual level.

Oracle Cloud is stated to be the complete public cloud that delivers enterprise-grade solutions at different phases of cloud such as, Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Data as a Service (DaaS). Tenfold on Oracle Cloud resolves the problem of tracking the frequency and value of phone interactions with customers; and relates these interactions with the actual sales process to determine how these calls help in attaining customer satisfaction and retention.