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Transforming Team Structure

By CIOReview | Tuesday, March 21, 2017

In today’s fast-paced world, different organizations implement different team structures to facilitate effective collaboration of Development Operation process. But, one of the major goals of any DevOps setup within an organization is to enhance the delivery of value for customers and the business. Nearly every IT organization wants to embrace DevOps aiming to achieve increased software development speed and greater business agility.

Building a robust DevOps team structure not only involves reducing costs, increasing automation, or driving configuration management. It also revolves around flexibility of the organization's current structure, relationships between teams and team leaders, available skills and resources, and corporate culture across the organization.

To create the best team structure for DevOps, organization must align team towards common goals, processes and tools, and avoid siloed teams in order to transform DevOps successfully.

Exclusive Collaboration of Development and Operations

The exclusive collaboration fragments the functions of DevOps, and redeploys stringently with highly collaborative teams working side by side. By streamlining development and operations process on a common tool chain consolidates the collaboration process while speeding up deployments and eliminating errors. This approach also induces the combination of software engineering skills and deep systems knowledge that most organizations need. Further, collaboration approach ensures dev and ops teams collaborate and share responsibilities throughout the software delivery lifecycle—from initial planning stage to handling the production environment.

Dedicated DevOps Team

The role of DevOps team includes building platform that allow developers to build, test, deploy and run systems, and provide metrics to the organization as a whole. Dedicated DevOps Team will take up responsibility for the systems they create. The developers will also receive maximum support from operations to understand how to develop reliable software, which is capable of running on an unreliable platform that scales horizontally. To achieve this, developers must be well-worse in writing testable and maintainable code. Along with that they also need to know how to do packaging, deployment, and post-deployment support. These skilled developers will enhance team’s capability and start addressing the biggest challenges in the IT arena, such as deployment automation. If it works successfully, they can look forward to provide shared services for the rest of the organization.

Cross-functional Teams

Cross-functional team is a complete package with developers, business analysts, quality engineers, ops, security, and many more, responsible for developing and deploying a service. This full-fledged team is capable of writing, testing and deploying software on their own. In some companies, these teams are made for a short period of time selecting talented people with the right mix of skills and experience from different areas of the firm—to work on fast-paced, time-boxed projects. The blend of being self-sufficient and also possessing shared incentives is an added benefit. Mostly, cross-functional team, work more efficiently with fewer people and gain more opportunities for knowledge sharing.

Team Play

As the name implies, it is a team sport, but at the same time it is also essential to clearly define individual roles and responsibilities for success within the team. For instance, IT manager is the one who builds the trust with counterparts on other teams, creates an environment for learning and continuously work on improvement; distribute the work to team members evenly. Further, the role of a Quality engineer includes providing input into scale and performance, while providing feedback on staging environments. And developer adds new feature into the software and waits for the feedback from Ops to work along with them on deployment process. Lastly, Development manager brings operations into the planning process and System engineer automates the things that are challenging.