Unify Power Suite Solution Provides Holistic View to Skype Business Solution

By CIOReview | Tuesday, December 15, 2015

BELLEVUE, WA: Unify Square, provider of software, consulting and remote managed services for Skype, has announced the launch of Power Suite for business operations. Power Suite is an integrated UC solution powered by UC Core technology, which empowers IT industry to deliver more visibility into Skype for business operations.

Power Suite is strategically designed by combining the Unify Square products namely: Help Desk, Service Health, and Operational Dashboard, to reinvent the approach of monitoring and managing the UC systems.

Power Suite fueled by UC core technology, presents essential integrated functionality across 5 key areas of Skype business management namely: monitoring, analytics, provisioning, reporting, and user experience.  This new suite is available in 3 different packages, Enterprise, Premium, and Premium plus, to bring a smarter management for Skype business ecosystem. 

The Power suite monitoring solution helps to identify and pinpoint the service availability issues before the end-users are aware. Power suite analytics solution combines the enterprise data warehouse with Big Data analytic capabilities to enable better strategic decisions to provide excellent service to end users. The Provisioning solution automatically helps to manage, assign, delete, and change contacts for Skype business and significantly reduces cost. The reporting solution enables IT environments to focus on the targeted area of improvement and by delivering the right information at the right time. Unify Square’s User Experience solutions integrates end-user satisfaction testing, help desk single user troubleshooting solutions and complete user learning center portal, to keep in track the issues and feedbacks of users for further improvement of their Skype business.

“Our customers and Microsoft rely on our technology to drive Skype for Business adoption and amplify user satisfaction," says Sonu Aggarwal, CEO of Unify Square.