Unique Approach to View Cloud-based BPM Holistically

By CIOReview | Friday, June 23, 2017
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Business Process Management (BPM) and Cloud have become a common mantra for most organizations today. Cloud technology has struck the chord with enterprises through its benefits such as the ease of deployment, pay-as-you-go subscription, or the advantage with regard to maintaining the infrastructure (which is carried out by the provider). Similarly, BPM has its own advantages with regard to eliminating the scope for human error and the data silos through automation—all of which provide both immediate and long term benefits. However, when it comes to deploying cloud-based BPM software, enterprises need to take a holistic view of the outcome. This is imperative because—BPM takes into account all operational areas of an enterprise, unlike HR, Finance or other modules that are confined to their departments.

Factors to Ponder Over

There are 2 important factors that need to be considered, while implementing a cloud-based BPM solution; they are:

• The presence of data or services that BPM needs to access in the cloud: This is a crucial aspect, since the cloud has no data set necessary for BPM to carry out its functions, and on-premises BPM solution could serve the purpose better than its cloud-based counterpart. It is imperative for enterprises to maintain consistency across all the process modules to realize the benefits of a BPM. Therefore ensuring that all the data and services necessary for BPM are in the cloud is crucial, before implementing a cloud BPM solution.

• Need for executing BPM in the cloud: The need for implementing a cloud-based BPM arises only when an organization stands to benefit in terms of lower costs, simplified workflow or customer success. Therefore, enterprises are required to take cognizance of the tangible benefits of implementing cloud-based BPM software.

The major challenge for deploying BPM in cloud is that BPM tools cut across all departments and must integrate with all their functional modules. Given the fact that many of the companies continue to operate legacy systems for various reasons, deploying a cloud-based BPM is not a straightforward task; at least not until the companies migrate from legacy systems to the cloud.

Advantages of using BPM in cloud

While there are factors that could manifest as challenges in taking a cloud approach to BPM, there exist a number of advantages that businesses can derive by implementing the best one. The first and foremost one includes ‘trying’ one out.

• Most cloud offerings are available for customers on a trial basis for a short period (usually a month) and BPM is no exception. Enterprises can exploit this to their advantage when they are not sure of whether or not they need a BPM. Trial period allows companies to check the difference in performance of various departments following which they can decide upon having one. This approach could also be helpful in evolving a hybrid cloud strategy.

• Cloud technology has left a positive impact on BPM in the form of “mashing apps”. “Mashing up” here refers to the process of blending the information present in the on-premise server as well as the cloud to create process-centric composite applications. In the recent times, mashing apps have assumed tremendous importance and are turning out to be a huge draw in cloud BPM software.

• Cloud allows organizations to focus on their activities, unlike in the case of on-premise solutions.

• The ease of deployment that is applicable to all cloud software applies to BPM as well; the pay-as-you-go subscription model ensures optimization of costs, which proves lucrative.

Bottomline

As organizations are no longer hesitant to move to the cloud, it is safe to assume that the technology is here to stay. Similarly, BPM would characterize a greater number of environments in the near future. A cloud-based BPM can certainly prove advantageous for an organization, provided certain criteria such as the availability of all process data essential for BPM, in the cloud.