Unveiling the New Version of Infor CRM

By CIOReview | Thursday, April 28, 2016
Lisa Pope, VP Cloud Strategy, Infor

Lisa Pope, VP Cloud Strategy, Infor

FREMONT, CA: Infor, a provider of business applications has launched the next generation of Infor Customer Relationship Management (CRM) platform. The latest version of Infor CRM offers user-friendly interface along with Infor SoHo styling for advance mobile applications. Version 8.3 of Infor CRM provides highly connected and streamlined user experience by configuring, integrating, and accessing important client data while offline. The latest version of Infor CRM allows enterprises to enhance the effect of all interactions throughout the customer lifecycle—in office premise or out in the fields.

Infor CRM 8.3 offers pre-configured back office integration with ERP systems through Infor Intelligent Open Network (ION)—purpose-built middleware solution for easy and scalable framework to get software without borders. This feature facilitates organizations with an enterprise-wide visibility, through a single modeling and management environment along with a combined platform for cloud, social, and mobile. Furthermore, Infor Configure Price Quote (CPQ) enables customers in the manufacturing and distribution industry to deliver insights starting from placement of order till delivery using the same product. Infor CPQ enables the client to capture information regarding customizable goods, and share the same with dealers and sales force, on any device.

In addition, Infor’s digital design agency Hook & Loop has developed Infor CRM Mobile 3.4 that features a sleek user interface, allowing the customers to automatically show important data through any mobile device, on real-time. “We have a team of talented creatives at our Hook and Loop design center based in New York City focused on continually improving on how customers use our software,” says Lisa Pope, VP Cloud Strategy, Infor. The latest reconfigured format helps the field workers through high visibility and smart design that result in enhanced efficiency and confidence. It also allows user increase productivity by storing customer information on the mobile device while the latest accessed information is cached on the same device.