VisualSP App for Office 365: A Performance Support Solution for SharePoint Users

By CIOReview | Friday, August 14, 2015

PLAINFIELD, IL: The VisualSP Help System offers ‘task-centric help content’ to SharePoint 2010 and 2013 users as and when required for efficient completion of their computing tasks. The Help system has now released VisualSP App for Office 365, a performance support solution offering access to short, task-specific technical help content on-premises as well as in the cloud.

The App includes a Help tab for the Office 365 Sites ribbon, and a sectional help component to retrieve the help content. Users need not leave the Office 365 computing to access help; it can be obtained within the Office 365 computing environment.  

An additional advantage is that the users can obtain “Just In Time” Help. That is, the sectional help component of VisualSP App is designed to reduce the number of steps a user takes to reach the desired help; provisioning faster access.

Asif Rehmani, CEO of VisualSP states, "Put this feature together with the robust content control feature included with our App and the value proposition should be clear to anyone looking for a better way to capture the benefits of Office 365 Sites."

Besides presenting VisualSP Help System and VisualSP App, the company also offers group subscriptions to an online collection of more than 950 video tutorials on technical topics that are compatible with SharePoint 2007, 2010, 2013 and Office 365 Sites.

Other benefits offered by the app are: the organizations can customize the support and training content and upload on the SharePoint Ribbon; ships with 105 stock video tutorials, reference documents and tip cards; content can be hosted locally or streamed on web; and short length videos for easy consumption.