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What are the Latest Trends in Telecom Industry?

By CIOReview | Friday, January 15, 2021

The telecom industry is applying innovative technologies like artificial intelligence to secure their network.

FREMONT, CA: Artificial intelligence in telecommunications is being transformed by technology in different ways. Here are some of the key technology developments that will transform telecoms in 2020 with artificial intelligence (AI), CyberTalk Threat, and many others.


Some drastic improvements have been promised by 5G. The 5G action plan of the European Union requires continuous 5G coverage by 2025 for railways and major highways. It also promoted a 100-fold increase in devices connected to each unit region, 5G Ultra-low latency, increased data speeds, and network slicing. This opens the door to new services for mobile providers, network operations, and customer experience.

5G is changing telecom's position, not just suppliers of telecommunications technology, but also service providers. In order to help consumers use 5G power, this move allows telecoms to communicate with governments and corporate customers and change their sales strategies.

Artificial Intelligence (AI)

Telecommunications is one of the fields in which artificial intelligence is used in many areas of the company. Telecommunication businesses enhance customer service and customer loyalty through virtual assistants and chatbots, and artificial intelligence powers these tools behind the scenes.

For optimization and predictive management of the networks of telecommunication companies, artificial intelligence is vital. AI can even help them in detecting fraudulent behavior. In addition, artificial intelligence in the telecoms industry can extract actionable market insights from the data volumes they obtain every day utilizing predictive analytics.

Internet of Things (IoT)

As everyday products are integrated and linked to the internet, the telecoms industry is launching Internet device connectivity. Telecom base stations and data centers can be tracked remotely using the Internet of Things technology. This allows the network to ensure shorter downtime. As telecoms are crucial to the provision of IoT infrastructure, the industry is particularly prepared to establish and provide its own IoT services. Since IoT technology leads to more network devices, there is a greater likelihood of security and privacy breaches, and telecoms need to prepare and safeguard it.