Yelp and MomentFeed Expand Partnership to Deliver Powerful Business Insights

By CIOReview | Friday, August 10, 2018
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SANTA MONICA, Calif - MomentFeed, the pioneer in versatile client encounter administration for multi-area brands, declared an extended partnership with Yelp. The Yelp Knowledge organization will empower brands to adequately deal with their Yelp presence specifically through the MomentFeed stage, using surveys to increase one of a kind business bits of knowledge to at last drive deals and client faithfulness.

MomentFeed first partnered with Yelp in March 2016 to help multi-location brands manage location listing data at scale, and create more authentic engagement between brands and consumers. The new Yelp Knowledge partnership uses Yelp’s vast database of trends, reviews, and performance data to help businesses better understand the customer experience. MomentFeed clients can now access tools to analyze business-location-specific data, historical trends and respond directly to customer reviews within the MomentFeed Mobile Customer Experience Management (MCX) platform.

“Combing the abundance of Yelp’s local business data with the easy-to-use MomentFeed platform makes for a strong partnership. It can be a game changer in our clients’ marketing efforts – both at the local and national levels,” says Robert Blatt, CEO of MomentFeed. “Brands can see, sort, respond to, and understand reviews so they can truly engage with the valuable information they contain.”

The MomentFeed platform increases the success of each store for multi-location brands, as measured by increased sales, foot traffic, and customer loyalty, allowing brands to glean operational insights and analytics provided by Yelp Knowledge in one easily managed dashboard through MomentFeed.

“We're excited about this partnership expansion with MomentFeed,” says Chad Richard, SVP of Yelp Business and Corporate Development. “MomentFeed allows multi-location brands to harness the power of Yelp reviews and to engage with customers in a meaningful way, while allowing brands to derive actionable insights across all of their locations -- all in one simple dashboard.”

MomentFeed is committed to solving the big problems for multi-location businesses. As shown by this expanded Yelp Knowledge partnership and new offering, MomentFeed gives businesses with multiple locations a simplified solution for engaging with customers, and analyzing powerful business data. For more information on this new partnership, visit https://momentfeed.com/blog/momentfeed-yelp-powerful-partnership/