Zuper Collaborates With Hubspot Service Hub To Provide World-Class Customer Service
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Zuper Collaborates With Hubspot Service Hub To Provide World-Class Customer Service

By CIOReview | Tuesday, March 29, 2022

As the two firms combine, Zuper's field service management platform will be instantly available within HubSpot's industry-leading customer support software.

Fremont, CA: "We're excited to continue to deepen our collaboration with Zuper as we work to make Service Hub a world-class customer service solution." comments Poorvi Shrivastav, GM and VP, Product at HubSpot. Zuper has integrated with HubSpot Service Hub, HubSpot's customer service software that enables firms to execute frictionless onboarding, provide flexible customer assistance, and enhance customer connections. Independent software suppliers who have established integration with HubSpot and have been allowed into the App Marketplace are the app partners.

Zuper's robust field service operations solution provides a seamless customer and field service management experience to expanding enterprises. Without leaving the HubSpot interface, HubSpot Service Hub users can use Zuper's automated work order management, sophisticated AI-powered scheduling, and real-time collaboration.

"In today's world of distributed work, we’ve seen an increased need for a connected, robust, and easy-to-use field service management solution among our customers,” adds Poorvi Shrivastav, GM and VP, Product at HubSpot. “Zuper’s focus on delivering customer-focused innovation and a connected solution in field service make them a great addition to the HubSpot app marketplace.”

Excellent customer service is the differentiator between service businesses in a competitive market, and it relies on technology to modernize outdated processes for both back-end operations and forward-facing customer engagement.

"Zuper's comprehensive product offering and integration with HubSpot Service Hub helps service businesses consolidate their technology stacks to remove bottlenecks, drive better efficiency, and maximize the ROI of existing software investments," states Zuper CEO Anand Subaraj. "We see significant opportunities for growth as we empower our mutual clients to delight their customers at every stage of their journey."