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Authentication is the front door to customer trust in digital services. Business leadership in all the world’s digital enterprises is coming to the realization that password-based logins are inherently vulnerable, not to mention the inconvenience of forgotten and mistyped passwords. To meet the demand for better security and customer experience, replacing old, weak authentication methods with modern passwordless authentication is the need of the hour.
This is where Nok Nok makes a difference, helping its telco, banking and fin-tech clients deliver a consistently higher quality customer experience across mobile and web channels and phishing-resistant multi-factor authentication (MFA). As one of the leading companies providing innovative B2C authentication solutions based on next-level MFA Nok Nok empowers organizations to increase security and while improving customer experience when accessing digital services compliant with the latest global regulatory requirements. The company’s passwordless framework is designed to offer a passwordless customer authentication option alongside the traditional knowledge-based identity, governance, and administration infrastructure, based on passwords for registering, authenticating, and verifying customers accessing digital services.
The foundation of this paradigm shift facilitated by Nok Nok is a passwordless authentication platform, which is built from the Fast IDentity Online (FIDO) cryptographic authentication specifications. It provides organizations with a wide range of passwordless, key-based capabilities, including biometric and behavioral authenticator methods. These passwordless authentication methods are quickly deployed into the organization’s legacy customer identity and access management systems to deliver a secure and scalable experience to end customers.
“Our modern passwordless authentication with the FIDO standard provides clients with the highest security standards, along with a transparent and agile customer experience,” says Phillip Dunkelberger, founder and CEO of Nok Nok.
By offering a second more secure, lower friction login option that sits alongside legacy methods of authentication, Nok Nok’s modern passwordless authentication platform empowers organizations with phishing-resistant login approaches while eliminating CX friction across all customer engagement touchpoints. Nok Nok’s passwordless platform enables organizations to step away from ‘password fatigue’ and put their best foot forward in incorporating a reliable authentication mechanism for their customers, across all of their platforms and channels. By making it easy to register, connect and transact, the company facilitates increased customer capture, engagement and brand loyalty.
Whether it is mobile phones, desktops, laptops, ATMs, smart watches, or call center authentication, Nok Nok achieves frictionless and secure multi-factor authentication across multiple backend systems with a single login setup.
The company provides end customers with faster registration, login and transaction speeds by authenticating users across their entire customer journey.
Nok Nok’s FIDO capabilities greatly simplify regulatory compliance, even against the strictest privacy regulations. The company’s next-level multi-factor authentication in a single and convenient gesture enables organizations to effectively comply with PSD2 SCA, GDPR, and HIPAA requirements.
One of the leading-edge mobile network operators in Japan, NTT Docomo, sought Nok Nok’s help in effectively deploying passwordless authentication across its applications to facilitate a seamless customer experience. While using the password-based authentication process, the client was incurring decreased average revenue per user (ARPU) due to the complex, higher-friction customer experience, where users had to log into their computers to use mobile services. NokNok’s passwordless authentication platform implemented by NTT Docomo provided customers with a quick login process via touch and swipe, biometrics, and selfie methods. The company started by implementing Nok Nok’s method for 36 applications across four types of phones and eventually deployed the authentication platform across 700 applications in thousands of devices all over Japan. Their customer experience, security, and ARPU rate shot up significantly owing to the ease of use facilitated by Nok Nok.
Our modern passwordless authentication with the FIDO standard provides clients with the highest security standards, along with a transparent and agile customer experience
Similar success stories have proved that the Nok Nok platform is making end-consumer access safer while significantly lowering friction. The company is becoming a guiding compass for organizations to deliver significant enterprise digital transformation benefits to customers associated with faster registration and onboarding at reduced operational expenditure (OPEX) and lower call center remediation.
The company is relentlessly keen to take customer experience to the next level by ensuring that its clients can trust Nok Nok with their most challenging customer obstacles in the identity and authentication process.
Nok Nok Partners With Carahsoft to Provide Phishing-Resistant MFA Solutions to Federal, State and Local Government Agencies
Friday, April 28, 2023
Partnership Enables Federal Agencies to Meet Regulations for Phishing-Resistant MFA, Expanding Nok Nok’s Presence in the Government Sector
SAN JOSE - Nok Nok, announced a partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Under the agreement, Carahsoft will serve as Nok Nok’s Master Government Aggregator®, making the company’s phishing-resistant multi-factor authentication (MFA) solutions available through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP), Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Cooperative Purchasing Alliance (NCPA), and OMNIA Partners contracts.
With the recent executive orders and regulations, Federal Government agencies are under pressure to meet certain phishing-resistant multi-factor authentication (MFA) requirements by the end of 2024. By providing access to numerous contract vehicles, Carahsoft will help streamline the procurement process for the Federal Government to acquire Nok Nok’s S3 Suite and provide the integrated platform to its employees, contractors, partners, and public users.
“Through this partnership with Nok Nok, Government agencies now have expedited access to advanced passwordless technology rooted in immediately responsive authentication,” said Tyler Nelson, Sales Manager who leads the Nok Nok Team at Carahsoft. “Providing our customers with solutions that they can implement right away is critical to protect their workforces. We look forward to working with Nok Nok and our reseller partners to enable agencies to prevent and mitigate the future attacks of tomorrow.”
The Nok Nok S3 Authentication Suite is the first passwordless authentication platform based on FIDO standards that includes full support for both device-bound and synced passkeys and compliance solutions. The platform addresses executive orders; NIST SP800-63 and SP800-157 standards; which specify requirements for authentication, lifecycle management and derived personal identity verification credentials. Nok Nok’s S3 Suite provides privacy-compliant, passwordless authentication across platforms and is designed to operate in the most demanding regulated user environments, at global scale.
“Nok Nok has a long history of successful deployments which provide next-generation phishing-resistant MFA to regulated markets around the world,” said Tammi Hayes, Corporate Development Advisor at Nok Nok. “We are thrilled to work with Carahsoft and its reseller partners to enable the Federal Government with phishing-resistant MFA solutions that they can deploy with their users.”
“The Nok Nok and Carahsoft partnership significantly extends the reach of Nok Nok and its MFA phishing-resistant technology to Government agencies and their supplier networks to increase safety and security for all.” said Robert Lentz, President, Cyber Security Strategies.
Nok Nok’s partnership with Carahsoft aligns with its commitment to the Government sector and its delivery of FedRAMP-certified Identity Access Management (IAM) solutions to Federal Governments agencies and their users. Nok Nok is the widest deployed FIDO-based platform globally, including Fortune and Global 500 banking, telco and other large institutions with hundreds of millions of users.
Nok Nok’s platform is available through Carahsoft’s SEWP V contracts NNG15SC03B and NNG15SC27B, ITES-SW2 Contract W52P1J-20-D-0042, NCPA Contract NCPA01-86 and OMNIA Partners Contract #R191902. For more information, contact the Nok Nok team at Carahsoft at (844) 214-4790 or mailto:NokNok@carahsoft.com [NokNok@carahsoft.com __title__ null].
The dedicated Cybersecurity team at Carahsoft specializes in providing Federal, State and Local Government agencies and Education and Healthcare organizations with security solutions to safeguard their cyber ecosystem. To learn more about Carahsoft’s Cybersecurity solutions, visit http://www.carahsoft.com/solve/cybersecurity.
Company
Nok Nok
Management
Phillip Dunkelberger, Founder and CEO
Description
Nok Nok is one of the leading companies in delivering the most innovative authentication solutions that empower organizations to balance security and user experience to access digital services while meeting the most advanced regulatory requirements
