Nous Infosystems: Transforming Insurance Enterprises with Digital Solutions

Technology is revolutionizing the insurance sector—Telematics, IoT to autonomous vehicles and advanced safety control mechanisms— all producing more data affecting the underwriting and claims process than ever before. According to 2016 Novarica Surveys of Insurer CIOs data and analytics is the most important issue for business users today followed by social media marketing, digitalization and enterprise mobility. A direct outgrowth of these issues requires the need to logically present and visualize data through business intelligence and reporting to make informed decisions. “Technology is reshaping insurance landscape, in the process increasing the demand for solutions to remain competitive and profitable,” says Ajith J.Pillai, President and CEO, Nous Infosystems. “Nous assists firms to increase their speed to market and effectiveness with Digital Transformation and Software Product Engineering, which go hand in hand with help from Nous’s independent test and validation company Testree. Additionally, we offer solutions including Predictive Analytics based on Big Data, Social Listening and Advocacy, DevOps, innovative Document Management and Customer Relationship Management.”

Over the last decade, Nous has built a robust insurance practice in P&C, Life Insurance and Annuities, and Reinsurance—with key focus areas being Policy Administration and Servicing, Claims and Underwriting, Reinsurance processing, and customer 360-degree analytics. The company prides themselves for infusing the latest technology thought leadership through all of their offerings. “We invest heavily in building technology focused Center of Competencies (CoC) to effectively harness the latest technology trends for clients,” adds Pillai. “Our CoC’s include Business Intelligence and Data Management, Big Data Analytics, Digital and Mobility Services, DevOps and User Experience.”

Nous helps their customers build a digital marketplace to sell insurance products—creating a common platform for vendors to come together and showcase their offerings. The customer value proposition rests in the fact that it is easy to compare products and make the right choice.The company has also been working closely with its insurance customers in building social listening and advocacy capabilities, customer sentiment analysis, insights and analytics.