Pomeroy
IT Infrastructure Optimized

There’s no denial that IT infrastructure plays an important role in the existence, operation and management of any organization. However, most often, enterprises struggle as their IT infrastructure services aren’t optimized enough to meet their business requirements that leads to the creation of tangible business value and return on their IT investments. Addressing such a need is Pomeroy, a Kentucky based IT infrastructure services provider that drives positive outcomes for its customers.

Pomeroy is a leading provider of comprehensive IT infrastructure services with over three decades of experience in optimizing infrastructures in three key areas—end user, network, and data center services. “Pomeroy’s product and services expertise, in combination with our depth of experience in cloud, professional and managed services, delivers our clients with the trusted partnership they seek to optimize their IT infrastructures,” says Christopher C. Froman, President and CEO, Pomeroy.

As business dependency on IT grows, organizations need to ensure whether they have the flexibility to meet the ever-changing demands. The company works with organizations to assess, deploy and manage the best options for innovation and transformation in the data center—whether physical, software-defined or cloud-based. Pomeroy’s Data Center Services improve the uptime and security, while reducing their IT cost of ownership. Based on the belief that there’s no one-size-fits-all approach to doing it right, Pomeroy assesses its client’s needs, and deploys the most effective tools and processes necessary to meet their particular business goals.

With network performance and reliability being of paramount importance, Pomeroy’s network services meet the de-mand of 24/7 access to services, from anywhere on any device. The company designs, implements, and manages networks that are secure, highly reliable, and optimized to deliver end user access. Pomeroy’s workforce, its processes, and partnerships helps organizations to work toward a mature, integrated network infrastructure, enabling greater innovation, collaboration, and customer demands and the company takes great pride in helping organizations evaluate choices in an ever changing IT landscape.

The company’s end-user services provide anytime, anywhere, any device end user support to organizations. Pomeroy’s integrated portfolio of end user support services is focused on driving better outcomes that result in more engaged, and productive end-users.

Pomeroy’s product and services expertise delivers clients with trusted partnership they seek to optimize their IT infrastructures

The company’s commitment to IT service management and continual service improvement ensures that the improvements it makes to an organization’s performance and bottom-line will be measurable and sustainable.

The company’s IT infrastructure services find wide adoptions across many use cases. For instance, Pomeroy, worked with one of its clients in addressing end-user computing support to develop a standard approach for all global operating groups, with each group supported regionally by individual service providers. Pomeroy helped the client by preparing a transition management methodology which managed an integrated transition project plan in collaboration with global IT leadership and two North American transition teams. The company standardized and documented new workflows, sharing them across all North American stakeholders through a common service management manual. The client was able to achieve an aggressive 45-day transition to a standardized global service delivery model–without a single major incident or outage.

Pomeroy’s real world experience delivers value to organizations by incorporating its customer-centric expertise and business-focused approach to infrastructure management. Pomeroy foresees a fully-integrated view of infrastructure management, from the desktop to the data center and employs proven ITIL best practices to guide organization’s IT infrastructure along a course of continual improvement.