Prista Corporation: Real-time Performance Reporting

Healthcare quality management and performance improvement have profound impacts on both the effectiveness of treatments and patient satisfaction. With today’s rising health care costs, quality management is paramount to healthcare economics in multiple ways. Typically, in healthcare organizations, quality management, safety event reporting, and performance improvement teams function disparately. There is a need for a system that can help teams work collaboratively and efficiently, and translate all data collected into an effective improvement action plan without the hassle of disorganized gathering of information. Prista Corporation aims to meet that need by providing a reliable and easy-to-use system that integrates patient care quality, event reporting, and performance improvement, yielding real-time insights and serving the entire organization from healthcare executives to clinical staff.

“Our innovation and commitment to increasing patient care quality is fostering a new “Culture of Quality” within the healthcare industry,” says Billie Anne Schoppman, Chief Mission Officer at Prista Corporation.

The application was conceptualized when Schoppman, who had been responsible for clinical services, quality and risk in hospital groups with multiple facilities, was challenged with numerous inconsistencies in existing quality management processes. Together with Don Jarrell, who had more than three decades of experience in digital technology development, Schoppman created the ActionCue Clinical Intelligence application to transform the healthcare landscape. ActionCue CI has changed the way hospitals manage risk, quality, and performance improvement by making information easy to access and understand. Using Prista’s collaborative solution fosters increased communication and cooperation within the organization, giving clients access to detailed reports that provide actionable insights for continuous quality monitoring. The solution’s event reporting platform helps clients analyze, learn and take actions to improve safety and patient care.

ActionCue’s dashboards and built-in reports offer several innovative and intuitive data presentation styles, as opposed to mundane spreadsheets and number grids.

“We apply a lot of perceptive psychology and neuroscience to produce the right insights quickly, which in turn saves 20-30 percent of the quality manager’s time,” says Jarrell, President of Prista Corporation and designer of ActionCue.