Radix Technologies
Making K-12 Device Management Smarter

With digital devices being vital for an ever-increasing number of business and educational processes, here is a company that empowers educational institutions with state-of-the-art management tools to unlock the real potential of their device fleets, keeping them healthy, secure, and optimally tuned to their mission.

Heading the company is Michael Shoham, CEO of Radix Technologies, and a veteran in the global Edtech industry with many years of experience in business development and technology. Here, Shoham discusses digital transformation and the importance of device management in education.

What prompted you to originally get involved in the Edtech sector?

Radix started as an IT integration company in the field of education and training. Gradually, with the passing years, we shifted to software development, focusing on device management solutions. We quickly identified the potential of digital transformation in the training and education vertical. With the rapid growth in the number of digital devices used for teaching and learning purposes, the need for smarter and effective teaching, management, and support tools has emerged.

What mission or purpose has driven you forward in the development of your products and services?

Our mission is to redefine device management and consolidate all devices, processes, and stakeholders into one easy-to-use platform. We enable users to increase administrative and instructional effectiveness, reduce operational complexity, and save time and money, making device management smarter and more focused.

What kind of challenges do you generally observe within your clients, and how do you help them overcome those challenges with your solutions?

Our many years of experience in technology for education have made us familiar with the issue of technology in education and the difficulties of handling even minor issues during class, which quickly become a big mess.

We have managed to come up with the tools that can help teachers easily and effectively bridge the technical gap and allow the IT guys (always shorthanded) to effectively manage hundreds and thousands of devices from anywhere they are—from the comfort of their own seat.

How are these solutions and services unique as compared to the rest of the services available in the market?

Our device management solutions are unique because they are:

• Modular and flexible and can be customized to any use case

• Offering a rich set of relevant tools and unique user interface
• Cloud-based or on-premise supporting many work environments
• Offering an end-to-end solution, taking in mind and providing effective administrative and instructional capabilities to all stakeholders in the school ecosystem
• Platform agnostic, supporting all major operating systems: Android, Chrome, Windows, and Apple
• Trusted and integrated by leading global device manufacturers and vendors
• Support many types of devices, including interactive touchscreens and VR devices, which are very popular in today's education environment
• Enabling group management and collaboration

Can you provide us with one or two case studies describing the challenges that your clients were facing, and how did your solutions help them to overcome those challenges?

Our solutions are implemented in millions of devices worldwide, helping to increase performance and stability while minimizing downtime and serving a wide range of clients. We realized that firmware update for multiple remote devices was vital for our clients and a dream of many IT professionals, and recently, we released a new module answering that need.

In addition, the XR industry is booming, and with it aroused a new need to manage VR devices. We have foreseen this coming, and we equipped our device management solution with a unique set of tools to manage VR devices, enabling centralized IT management, group management, collaboration across the VR device fleet, and above all, taking coordination and learning to the next level by creating immersive experiences.

What is the roadmap of your company?

We are constantly growing and planning to stay in the technological forefront, expand our offering, and continue working on increasing our market share by partnering with leading global device manufacturers and vendors, who will see our solutions as an industry-standard in device management.