Retail MDS, Inc.
The Trusted Choice for Facility Maintenance

Headquartered in Pennsylvania, Retail MDS provides multi-site retail stores with cost-effective and turn-key facility maintenance services. “We deliver expedited repairs involving any trade, any circumstance, and in any location through-out the U.S. and Mexico. Over the years, the field of facility maintenance has dealt with constant changes, but we have stayed true to our commitment of serving our clients better,” says Michael DeSanto Sr., the president, and owner at Retail MDS.

He goes on to mention that the coronavirus outbreak has crucially impacted the facility maintenance within the retail industry as several locations have completely been shut down during the height of the pandemic. New regulations and procedures also have been put into place to operationalize businesses in the new normal. However, even during these unprecedented situations, Retail MDS has remained a trusted partner for their clients’ facility maintenance needs by adapting to the changing environment and ensuring safety and efficiency across the board. “We believe that it is essential to utilize emerging technology and harness the power of data to serve our clients better,” says DeSanto Sr. “Retail MDS values its anywhere, anytime commitment to its clients; our reputation stands on it, and technology improves our vision.” More importantly, the company’s experienced professionals are available around the clock to fulfil clients’ maintenance service orders. Truly, the company is a one-stop-shop for all the facility maintenance needs of its clients—meaning, businesses do not need to pay multiple vendors for their different needs.

Not stopping there, Retail MDS helps clients avoid any potential problems or unexpected performance issues by effectively scheduling routine and preventive maintenance.

This scheduling can be done in advance and during off-hours. As a result, clients can save time and money while freeing up their schedule for more important tasks. “Consistency is key. Businesses choose Retail MDS because of our unparalleled work ethic, reliability and professionalism,” mentions DeSanto Sr.

Over the years, the field of facility maintenance has dealt with constant changes, but we have stayed true to our commitment of serving our clients better

Being a family-owned business, with a combined 60 years of experience in retail maintenance and construction, Retail MDS believes in putting its clients’ needs first. It builds great relationships by openly communicating with clients, which plays a vital role in building trust and honesty between both parties. “Our clients always hold us to the highest standard of accountability, and they trust us to do the job accurately the first time,” mentions DeSanto Sr.

Such a customer-centric approach forged with undivided attention toward innovation drives Retail MDS to explore new avenues of growth. That’s why it has steadily grown from a regional provider to a national company. Striding ahead, Retail MDS will consistently provide user-friendly software and technology to maintain optimal communication, data, and resources for its clients. “We believe that innovation must focus on technology, data, productivity, and performance. So, our goal is to be the name of change for the retail facility maintenance by staying on top of trends,” concludes DeSanto Sr.