Retailcloud | Top 20 Retail Technology Solution Company - 2013
Retailcloud: Elevates Retail Inventory Management And Customer Interactions
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CIOREVIEW >> Retail >> Retailcloud

Retailcloud has been recognized by CIOReview Magazine as the recipient of “Top 20 Retail Technology Solution Companies - 2013,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the CIOReview research and editorial team based on insights from an interview with Kevin Colaço, CEO.

Retailcloud
Elevates Retail Inventory Management And Customer Interactions

Retailcloud

Kevin Colaço, CEO
Retail stores are undeniably imperative in any economy as they connect the product's end users with producers. With the global competition and dynamic ways of doing business, there is an imminent challenge on how to remain relevant in the retail industry and at the same time give optimal customer satisfaction. If retail shops have to solidify their market, niche and extend their boundaries, incorporating technology in inventory management and customer interactions is important. Understanding this inevitable change is Retailcloud, a company based in Concord, CA.

Retailcloud has stood as a fast growing force in retail technology that has enabled merchants to strengthen their business operations and thrive in any economic climate. Since 2006, Retailcloud has excelled in providing point of sale, CRM and inventory management solutions to small and medium retail sectors.

The company creates solutions that until recently have only been available to big box retailers and makes them affordable for SMB retailers while keeping them simple to implement, manage, and administrate.

Kevin Colaço, CEO of Retailcloud says, "In the connected commerce environment that retail now operates in, small and midsized retailers have to create a more personalized and engaging relationship with today's consumers, Payments, Point of Sale, CRM, mobile and social are all converging to blur the line between online and offline, creating this new dynamic that is real time retail. Our focus has been to provide SMB retailers with the solutions that allow them to meet these new real time retail experiences that consumers demand, without committing substantial resources to implementation."

In the past 60 days the firm has released solutions that allow retailers to deploy a Magento ecommerce site in less than 10 minutes, connect Shopify and Magento ecommerce sites to the retailers point of sale solutions, allowing for an omni channel view and upgrade Android solutions that besides providing standard POS solutions, allow store associates to provide a more interactive clienteling experience for consumers allowing for an omni channel view and upgrade Android solutions that besides providing standard POS solutions, allow store associates to provide a more interactive clienteling experience for consumers.

Retailcloud enables merchants to activate integrations into several mobile applications allowing people to connect with businesses, as well as know pricing and stock levels. Retailcloud enables merchants to activate integrations into several mobile applications allowing people to connect with businesses, as well as know pricing and stock levels. This increases consumer convenience and at the same time reduces retailer's sales cost. Providing relevant information to consumers is also vital. Consumers need to know the new products in stores, new prices, discounts, and change in buying process. Moreover, Retailcloud customizes their solutions to fit into their clients' business context enabling their clients to govern the inventory and pricing strategies.

With limitless innovations, Retailcloud has redefined the retail experience by engineering new methods of inventory management and public/customer relationships. Merchants can also deploy an e-commerce site in Retailcloud systems in 5 to 10 minutes, allowing them to arrange their information and products online and interact with their customers. With Retailcloud there is a greater merchant-consumer interaction through which merchants are also able to access customer histories, product recommendations, reviews, taste and preferences, and inventory levels.

Retailcloud's PosiTrak, a fast and intuitive Point of Sale solution incorporates traditional and forward-looking point of sale features. Their Timetrak solution has an impressive time and attendance module that features full adjustment and audit capability. CAS (Cloud administrative Server), the heart and brain of the Retailcloud, controls all the Retailcloud modules with which one's business data is secure. CEO (Customer Experience Optimization) provides store associates with relevant and targeted information about customers allowing the merchants to meet their needs. Retailcloud's Inventrak is a full price management system that allows the merchant to control inventory pricing and structure remotely. It also alerts them if any one tries to change the set parameters.

All these modules are designed to help the small and medium retailers achieve a competitive edge in the larger market. Retailcloud brings convenience and effectiveness in retail business by enhancing inventory management and the company believes it is the right avenue to succeed in this dynamic business world.

Top 20 Retail Technology Solution Companies - 2013

Company
Retailcloud

Headquarters
Concord, CA

Management
Kevin Colaço, CEO

Description
Retailcloud creates opportunities for retail businesses through means of web-based retail management systems, SaaS CRM modules and internet powered inventory control.

Top 20 Retail Technology Solution Companies - 2013

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