Rikkeisoft | Top 10 IT Services Company – 2023
Rikkeisoft: Adroit Software Engineering Provider
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CIOREVIEW >> IT Services >> Rikkeisoft

Rikkeisoft has been recognized by CIOReview Magazine as the recipient of “Top 10 IT Services Companies – 2023,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the CIOReview research and editorial team based on insights from an interview with Tung Bui, Senior Executive Vice President of Rikkeisoft and CEO of RKTech.

Rikkeisoft
Adroit Software Engineering Provider

Rikkeisoft

Tung Bui, Senior Executive Vice President of Rikkeisoft and CEO of RKTech
Vietnam has undergone a remarkable transformation. Like a phoenix rising from the ashes of its tumultuous past, it has emerged as a dynamic and thriving nation in the Southeast Asian region. According to the Vietnam Software and IT Services Association (VINASA), as of 2023, there are 1.3 million workers in the country’s software and IT services industry. This resurgence is driven by its commitment to progress, with the invaluable support of tech giants like Samsung and Apple.

Today, Vietnam is a vibrant center for science and technology development, marking its swift transition into a digital economy that seamlessly adapts to the demands of Industry 4.0. This technological shift has placed it on the global stage and positioned it as a prominent provider of diverse tech solutions and services, significantly bolstering the country's economy.

At the forefront of this turnaround stands Rikkeisoft, a stalwart provider of technology resources and services.

Rikkeisoft stands as the largest private technology enterprise in Vietnam, with a strong emphasis on the U.S. market for helping businesses craft enduring software solutions and propelling them through the fast lane of digital transformation. Whether it’s finance, healthcare, automotive, retail and e-commerce, logistics, or manufacturing, the company holds the expertise to efficiently assist all industries. Rikkeisoft is embarking on a strategic commitment to invest up to $30 million in the U.S. by 2026. This significant investment will foster technology human resource development, expand infrastructure, and execute well-planned mergers and acquisitions (M&A).

Rikkeisoft offers a diverse spectrum of software engineering encompassing enterprise software development, mobile app creation, managed services, system migration, quality assurance, legacy system upkeep, and modernization. It’s not just an IT aficionado; it wields cutting-edge innovations, including Cloud & DevSecOps, AI, enterprise application support, IoT, and RPA to transform clients’ business processes.

Rikkeisoft hones the capability to slash business costs by an impressive up to 70 percent through streamlined operations with minimal overhead. According to the customer track record, it has significantly reduced budgetary expenditures and fine-tuned business and training processes by harnessing the advantages of the lower cost of living in Southeast Asia. This has resulted in exceptional resource utilization and efficiency for clients. Over the last five years, the company has consistently delivered an impressive compound annual growth rate (CAGR) of 48 percent.

“Vietnam's distinct time zone is an advantage for us in providing valuable support to U.S. businesses in specific use cases. We provide 24/7 system availability, making ourselves the right choice for enterprises that require uninterrupted operations,” says Tung Bui, Senior Executive Vice President of Rikkeisoft, CEO of RKTech.

Its extensive global footprint in 10 countries, including Japan, the U.S., Thailand, and Vietnam, makes it possible to deliver software engineering to businesses in the U.S., Europe, and the Asia-Pacific (APAC) region. This proves helpful for managed IT, emergency response and call centers, especially during high-demand periods.

A case in point is that Rikkeisoft collaborated with a large, global financial asset management company headquartered in New York. The client had experienced rapid growth through multiple acquisitions, leading to the accumulation of both legacy and modern systems that required regular maintenance and upgrades to keep pace with evolving technology trends. Rikkeisoft efficiently upgraded the client's enterprise data warehouse, simplifying data management by 20 percent and improving data flow efficiency across the client’s systems. This empowerment enabled the client company to generate flexible reports, providing better support to their customers. Additionally, Rikkeisoft developed an in-house system that automatically calculated security prices, resulting in an annual cost reduction of $4 million.

These are just two major examples. With Rikkeisoft engineers’ support, the client has successfully optimized over 10 critical systems, from security price calculations to insurance systems, boosting operational efficiency and enhancing user experience. Ultimately, they have reduced their IT operational budget in Asia by an impressive 85 percent.

This is a testament to the company’s success and the reason the client chose it over multiple vendors from India, Japan, or Europe.

Vietnam's distinct time zone is an advantage for Rikkeisoft in providing valuable support to U.S. businesses in specific use cases. We provide 24/7 system availability, making ourselves the right choice for enterprises that require uninterrupted operations

The core support system behind Rikkeisoft’s all-encompassing efficiency is a dedicated team comprising over 1600 seasoned professionals and backed by a Board of Advisors consisting of former C-level executives from some of the world’s most renowned firms. They engage in collaborative partnerships with a distinguished clientele exceeding 500, all prominently featured in the Forbes Global 2000 roster. This collaboration spans a comprehensive portfolio encompassing more than 1000 projects. The company has consistently achieved and maintained the highest retention rate in the technology sector of Southeast Asia for the past five years.

“Rikkeisoft’s strategy is to become a leader in helping businesses significantly increase their productivity using the state-of-the-art cloud native tools, robotics and generative AI capabilities”, Tung Bui, SEVP of Rikkeisoft, CEO of RKTech, shared.

Given the prevailing dynamics within the global business environment, Tung holds a strong conviction regarding Vietnam's emergence as the second-most preferred destination for global enterprises, with India leading the way, particularly for those originating from the U.S. This strategic partnership possesses the inherent capacity to facilitate a multitude of collaborative prospects in technology and human resource development. This case itself positions Rikkeisoft at the forefront of the industry, as it is already a leading software engineering provider in Vietnam.

Top 10 IT Services Companies – 2023

Company
Rikkeisoft

Headquarters
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Management
Tung Bui, Senior Executive Vice President of Rikkeisoft and CEO of RKTech

Description
Rikkeisoft, headquartered in Vietnam, is a leading technology enterprise driving digital transformation for businesses worldwide. As the largest private tech company in Vietnam, it specializes in delivering sophisticated software engineering, IT services, digital solutions, and working models.

Top 10 IT Services Companies – 2023

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