The Answer Company
The Answer to Enterprise Resource Planning Organizations

Recently, at the Sage ERP X3 Global Convention 2014, Glenn Charlton, the Senior Consultant of Sage ERP X3, spoke extensively to Sage partners from around the world about one company in particular—The Answer Company. Charlton touched upon their exceptional work in implementing the new Sage ERP X3 Version 7 software for food distributors, which helped many among the Sage community.

Headquartered in New Westminster, BC, The Answer Company is one of the first partners to develop a Sage ERP X3 practice in North America—the software that supports all business processes across finance, distribution, and manufacturing within a singular software design that is affordable, more effective, and simpler to manage. Shawn Ostheimer, the Founder and President, The Answer Company, had the foresight to commit to the product early on and the company has, since, seen its Sage ERP X3 team perform a large number of successful implementations. Beginning in 1994, Ostheimer has spearheaded the company to become the largest Sage provider in Western Canada.

Taking an active role in the company’s operations, he helps improve businesses by determining software solution fit that generates substantial ROI for clients.“Our blend of technical expertise, professionalism and business know-how, delivers solid, useable Sage financial software solutions that create real and lasting business value for our clients,” says Ostheimer. The firm’s product range includes Sage 500 ERP, Sage ERP X3, Sage 300 ERP (formerly Sage Accpac), Sage 100 ERP (formerly MAS 90/200), SageCRM, SalesLogix, Sage FAS, Sage BusinessVision, Epicor, software consulting, ERP migrations, and cloud ERP implementations.

“Since a long time, we have been helping businesses ‘answer’ the difficult questions with regard to investments in technology and information systems,” says Ostheimer. The company’s software solutions support accounting, operations, customer relationship management, human resources, time tracking, and merchant services.

The team’s wide base of technical and application expertise, in conjunction with their commitment to provide best of services, is the driving force behind the company. The company’s designers, installation experts, trainers, and consultants, partner closely with customers to uncover key business needs and pain points, develop software solutions that ensure effective and efficient implementation.

Our software solutions support accounting, operations, customer relationship management, human resources, time tracking, merchant services, and specialized needs

The major industry verticals for Answer compose of the food and beverage, chemicals, pharmaceuticals and life sciences, mining and resources, and accounting and finance. One of their longstanding clients, Garden Protein International (GPI), a company catering to frozen food faced challenges regarding flexibility and adaptability, due to their immense industry-growth in the food and beverage sector. With the help of Sage ERP X3 software, The Answer Company automated and streamlined the task, which resulted in lower inventory carrying and labor costs, thus increasing GPI’s accuracy and production. The Answer Company made strong recommendations addressing each of the areas of concern for GPI and improved the way the client worked.

The Answer Company intends to provide the best of solutions to the clients through their array of products and services. “We help the companies realize their potential and work towards achieving great heights by using our solutions,” concludes Ostheimer.