Tier 5 Systems
Specialists in Data Center Infrastructure Projects

Data centers are centralized hubs designed to store, manage, and process vast amounts of digital information, and are the backbone of the digital era. They support everything from cloud services and e-commerce to scientific research and telecommunication networks. What organizations housing them seek is scalability, energy efficiency, heat management, data security, and stability in their day-to-day functioning.

Tier 5 Systems, a mechanical contractor focusing on data center power and cooling infrastructure services and installations. They work with the most advanced, energy-efficient, and innovative data center infrastructure systems across Canada. Its core services include design-build, design-assist solutions, and service maintenance—all tailored to meet specific client requirements and foster lasting relationships.

“Unfortunately, it’s common when issues arise in new equipment installation, the manufacturer blames the contractor and the contractor blames the manufacturer. Tier 5 invests in factory training employees so that we can avoid this issue and provide the best possible service to the customer and the best representation to the manufacturer so the customer gets the product they expect,” says Kyle Boudreau, managing partner at Tier 5 Systems.

Owner and operators Kyle Boudreau and Dean Slade specialize in full-service solutions for data center infrastructure. They are deeply involved in day-to-day operations, ensuring quality control and direct client interaction with manufacturers and contractors.

Tier 5 Systems operates primarily in three key areas, namely data center infrastructure cooling, environmental chambers, and IT infrastructure reselling. It specializes in providing power and cooling upgrades for modern data centers, with a strong emphasis on energy efficiency and embracing eco-friendly alternatives like CO₂ cooling.

Its technical team is well-versed in various technologies and security protocols crucial for data center management. They routinely participate in client factory training sessions and in-house training programs to stay updated with latest industry developments.

As certified Red Seal refrigeration mechanics, the team excels in calibrating temperature, humidity, and vibration, for hyper-accelerated life testing (HALT of HASS) chambers, with environmental test chambers capable of reaching extreme temperatures.

Additional services include calibration for equipment such as thermocouples, pressure transducers, and accelerometers. It also offers comprehensive building maintenance services, complete with A ticket heating & air conditioning solutions.

For IT infrastructure reselling, Tier 5 Systems provides a range of products, including IT racks, UPS, power distribution, cooling equipment, software products to monitor all IP address devices. In addition to serving telecommunication companies, it acts as an IT reseller for renowned brands like APC by Schneider Electric.

Unfortunately, it’s common when issues arise in new equipment installation, the manufacturer blames the contractor and the contractor blames the manufacturer. Tier 5 invests in factory training employees so that we can avoid this issue and provide the best possible service to the customer and the best representation to the manufacturer so the customer gets the product they expect

Tier 5 Systems shields clients from disruptions within supply chain, manufacturing, and logistics operations in data center projects that often lead to project delays and budget problems, hindering growth and expansion for businesses. To mitigate these challenges causing delayed equipment orders, Tier 5 Systems adopts a proactive approach by building robust partnerships with clients.

Its team adeptly navigates extended lead times, identifies alternative equipment sources, and crafts ingenious solutions that precisely align with clients’ requirements, all accomplished with unparalleled efficiency. The outcome is a tailor-made solution, coupled with unwavering support that spans the equipment’s lifecycle.

One remarkable example of Tier 5 Systems’ client-focused approach involves a manufacturing client working on hydrogen fuel cells. The client required an unprecedented level of consistent service manpower to ensure the uptime of their equipment for critical testing and quality control. Tier 5 Systems offered full-time onsite support and provided trained staff to keep the client’s operations running smoothly.

This commitment to go the extra mile to ensure client success is rooted in Tier 5 Systems’ measured growth strategy. It prioritizes growing at a controlled pace, carefully avoiding rapid diversification to maintain high quality in its brand, solutions, and services.

Tier 5 Systems sets the standard for excellence, serving as a trusted partner for telecom firms, cloud data centers, and more. With commitment to maintaining quality and flexibility in services, it leads the way in data center and laboratory infrastructure management solutions.