XKL: Solving Industry Problems, Not Creating One

Enterprises, telcos, and internet service providers are looking to improve their optical network performance to cater to the rising demands for high bandwidth globally. Although the existing solutions in the market provide the connectivity, they often result in limited bandwidth, channel capacity, and increased latency due to loss along the fiber channels. What is aggravating is the hidden costs that companies are deemed to bear as networking original equipment manufacturers (OEMs) levy an unending list of charges and fees for implementing, managing, and maintaining the solutions. Aware of these predicaments in the industry, Len Bosack, co-founder of Cisco Systems, took upon himself to put an end to the woes by founding XKL. An optical network solutions company, XKL is built on the maxim that clients should be in firm control of their destiny. “We are out to solve the client problems, not create new ones for them,” says Dr. Chad Lamb, chief systems architect of XKL. With such a mindset, XKL offers optical layer network protection along with transponders, amplifiers, and muxponders for datacenter interconnect (DCI), metro regional long haul, which helps customers build and manage their networks efficiently.

What differentiates XKL in the market is their client engagement strategy. Rather than having a mercenary mentality, the company sits down with its clients and understands their problems. “At first, we help them realize the full potential of their existing networking infrastructure by guiding them to fine-tune their network configuration and settings,” says Dr. Lamb. The company then assesses the right solution based on their unique requirements. They can pick and choose among the solutions and purchase what they need. “We don’t force solutions that do not fit their problems. We listen to their growth plan during the sales process and cater to them accordingly,” he adds.

Rather than adhering to the misleading pricing strategies followed by its competitors, XKL strictly follows transparent pricing. XKL’s quote is inclusive of the license and customer support costs, not just the capital expenditure. “What is unique about us is the 5-years warranty on all our solutions which have a history of being at the core of an enterprise’s network. We design the products keeping longevity and durability of the solutions in mind,” says Dr. Lamb. Lastly, XKL provides complete support to its customers post-implementation, which includes equipment replacement and software debugging, among other services.