profile image

Donald Kuk

VP-Global Business Transformation, BNY Mellon

Don is a multiple industry award winning Enterprise Transformation and Operational Excellence Executive. He delivers record setting growth, margin and customer and employee satisfaction improvement by analyzing and delivering a complex portfolio of enterprise and strategic process,technology and controls transformations.Don’s successes include leading Enterprise Transformation and Operational Excellence for GE, JPMorgan Chase Bank, Computer Associates and AIG. He is amember of the Board of Directors for the Operational Excellence Society, studied Statistical Process Management under Dr. Deming, and was trained to the Master Black Belt by Dr. Mikel Harry along with Brent Harder in GE’s first Executive Six Sigma Class.

Latest from Donald Kuk

Change? As a former pilot, I laugh at the idea of really changing an engine inflight. It sounds like a good idea to change without slowing down, but you would hate to get it wrong. One of my Senior Architects reminds me that, “Change is easy for anyone who doesn’t have to do it”, but sometimes change is hardest for those of us responsible for...