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John Shook

Chairman and CEO, Lean Enterprise Institute

John Shook is chairman and CEO of the Lean Enterprise Institute (LEI)

Shook is an industrial anthropologist who began learning about lean production and management while working at Toyota for over 10 years in Japan and the U.S. While at Toyota's headquarters, he became the company's first American kacho (manager) in Japan.

As co-author of Learning to See, John helped introduce the world to value-stream mapping. John also co-authored Kaizen Express a bi-lingual manual of the essential concepts and tools of the Toyota Production System. In his latest book, Managing to Learn, he described the A3 management process at the heart of lean management and leadership.

Shook holds a bachelor’s degree from the University of Tennessee, a master’s degree from the University of Hawaii, and is a graduate of the Japan-America Institute of Management Science. He is the former director of the University of Michigan, Japan Technological Management Program, Shook is a member of the Industry Week Manufacturing Hall of Fame.

He is the author of "Toyota’s Secret: The A3 Report"; Sloan Management Review, July 2010 and "How to Change a Culture: Lessons from NUMMI"; Sloan Management Review, January 2010, which won Sloan’s Richard Beckhard Memorial Prize for outstanding article in the field of organizational development.

Shook is a sought-after conference keynoter who has been interviewed on lean management by National Public Radio, Bloomberg News, The Wall Street Journal, and numerous trade publications

Latest from John Shook

Learning to make value flow—making work flow—is the very DNA of lean thinking, no matter the type of work it is being applied to. And nothing like a few decades of observing work to tell you that, at the end of the day, the challenges of designing, doing and improving work—no matter what kind—are all pretty much the same. We want work to flow....