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Kimberly Watson Hemphill

President, Firefly Consulting

Kimberly Watson-Hemphill, founder and CEO of Firefly Consulting, is a globally known expert in the field of Innovation and Operational Excellence, and is a coauthor of Innovating Lean Six Sigma (McGraw-Hill, 2016) and Fast Innovation (McGraw-Hill, 2005).

Previously, Ms. Watson-Hemphill was a Partner with Accenture and a Vice President of George Group Consulting before founding Firefly Consulting in 2009. She is currently on faculty at the Acton School of Business; an MBA program focused on entrepreneurship, based in Austin, Texas. 

Ms. Watson-Hemphill has led multiple operational excellence programs with Fortune 500 companies, including a global deployment that generated over $1B in savings. She has also helped companies significantly reduce their product development cycle times while developing innovative, customer-focused products. One company cut time to market by 50% and product cost by 26%, while increasing market share and customer satisfaction.

Ms. Watson-Hemphill holds a BSE in Aerospace Engineering and a BA in French from the University of Michigan. Additionally, she holds an MSE in Engineering Mechanics from the University of Texas.





Latest from Kimberly Watson Hemphill

Based on our experience working with both large, multi-national companies as well as smaller operations, our recommendation to improve the acceptance and appeal of workflow management is to begin the project with process improvement. The goal would be to make the processes more efficient, before trying to move them into workflow management systems. The investment...