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Ramu Kannan


Ramu Kannan is the Chief Information Officer (CIO) at CityMD, a rapidly growing urgent care company based in New York City. Ramu is a part of the CSuite that helps define the vision, purpose and strategic objectives of CityMD, and engage with payer and provider organizations in implementing processes and solutions to ensure better outcomes and continuity of care for patients. Ramu is also leading the patient digital experience initiatives at CityMD, which includes implementing kiosks, patient portal, telemedicine and real time integration of patient medical records across the provider ecosystem.

Ramu has more than 20 years experience in healthcare information technology. He has served in an executive role in many large healthcare organizations including 13 years at Humana.

Prior to joining CityMD, Ramu was the CIO of the Humana’s provider companies including Concentra, CAC and Metropolitan Health.

Prior to this, Ramu Kannan was the Managing Director for Humana Europe Ltd. Ramu’s primary responsibilities included helping define the vision and strategy for Humana Europe and leading the organisation in providing effective commissioning support to the NHS.

Prior to joining Humana, Ramu was the CTO at two software companies that built healthcare related software systems. These solutions were implemented at multiple Fortune 500 companies including Raytheon, Allied Signal (Honeywell), Time Inc., Wachovia, Medtronics, Boston Scientific, Humana and MIT.

Ramu is a graduate of Syracuse University, and holds a PhD in Information Systems.

Latest from Ramu Kannan

At CityMD, our vision is to serve kindness. Our workflows are geared towards enabling all our staff to serve kindness in everything they do. As the IT leader, my job is to scan the technology landscape continuously. I see what innovative technologies are available and how they will enable us to automate the workflow processes further and enhance the patient experience....