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Rob Maynard
IT Architect , Cisco
Rob Maynard is a Domain Architect for the Cisco IT Organization focusing on UCV and Contact Center. He has worked various roles in the Contact Center industry for the past 16+ years. Rob has worked with Cisco UC customers across verticals including Government, Technology, Financial/Banking, Pharmaceutical, Service Provider and Retail.
Rob holds a BS in Computer Science and MS in Computer Information Systems.
Latest from Rob Maynard
The contact center is the front line for handling customer inquiries. Corporations, large and small, understand that it’s important to respond to inquiries quickly and effectively. A lot of money is budgeted for customer care departments to meet this growing need and respond via one or more customer contact channels. As evidenced by many stories in the news...
