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Tom Grounds

CIO, Dillon Gage Metals

Tom Grounds serves as the CIO for Dillon Gage Metals, an international wholesale trader in the precious metals market. As an engineer of complex software solution needs, Grounds brings a performance-based approach to maximizing resources and improving processes. He has previously worked as a senior-level IT executive with Pariveda Solutions, Hitachi, PageNet and Cargill. His specialties include cloud-based architecture knowledge and Microsoft product suites. Grounds attended Bethel College and lives in Dallas, Texas.

Latest from Tom Grounds

Customer experience management (CEM) plays an important role in the successful implementation of technology that directly affects how customers interact with global organizations. Also known as UI/UX, it can be defined as the practice of managing and improving an organization's customer touchpoints and interactions. The effort combines technology, strategies and...