Una is Senior Vice President of MassMutual Financial Group and Head of the Client Management organization within MassMutual WorkPlace Solutions.In her role, Una has accountability for the lifecycle of the customer experience leading the new business, account and relationships management teams. Una is responsible for ensuring high levels of satisfaction and retention driven by superior tactical and strategic execution. Una and her teams are focused on plan installations and ongoing management and delivering consultative solutions to ensure that we are helping plan participants retire on their own terms.
Una joined MassMutual in 1996 and has spent her career in the Retirement Plan arena with over 25 years of industry experience. Una has held several roles at MassMutual, all client facing, and has been recognized for her leadership and passion centered on constantly elevating the customer’s experience at MassMutual.
Una holds a Bachelor of Arts Degree in European Studies from the University of Limerick in Ireland. She also holds FINRA Series 6, 7, 24 & 63 registrations, and is a Retirement Plans Associate of the International Foundation for Employee Benefit Plans. She is also a member of the Board of Advisors for Loyalty360.
Una lives in East Longmeadow, MA with her husband Lou, and two children Leah and Louie.