Feith Systems | Top 20 BPM Solution Provider - 2018
Feith Systems: Democratizing Software Customization
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CIOREVIEW >> Business Process Management >> Feith Systems

Feith Systems has been recognized by CIOReview Magazine as the recipient of “Top 20 BPM Solution Providers - 2018,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the CIOReview research and editorial team based on insights from an interview with Mitch Farbstein, VP Government Sales.

Feith Systems
Democratizing Software Customization

Feith Systems

Mitch Farbstein, VP Government Sales
Against the backdrop of constantly changing technological landscape, the greatest challenge facing businesses today is to make flexibility an integral part of their work culture. “Organizations purchasing software solutions usually have to revert to the vendor or the consultants to make the desired changes in the software, which hampers business performance,” says Mitch Farbstein, VP Government Sales at Feith Systems. Addressing these challenges, Feith Systems, a 40 year old information lifecycle management software developer, offers self-evident technology solutions that help federal and commercial organizations reduce spending, operate efficaciously, strengthen data security, and keep better track of all key records. Feith Systems provides a business performance management (BPM) solution suite that integrates easily with, and extends the life-cycle of, existing legacy solutions.

At the core, Feith Systems provides a comprehensive process automation and content management enterprise stack implemented in an agile development environment with integrations for SAP, SharePoint, Oracle and many other enterprise applications. “We take business process, document management, imaging, and the traditional Enterprise Content Management (ECM) technologies and consolidate them into a single cohesive and comprehensive platform,” says Farbstein. Overlaid on this platform is the firm’s fully automated, secure records management and data management solution, RMA iQ, that offers on premises and cloud-driven federal agencies the flexibility to store and manage their records. Feith has implemented the JITC DoD 5015.02 certified standard for electronic and physical records management, which also includes certification for classified documents and the FOIA/Privacy Act. RMA iQ is certified with SharePoint and allows content to automatically migrate from Document Libraries and file shares into the RMA iQ repository for auto-categorization.

Strict rules of access via real time connectivity with the customer’s identity management solution and AD/SSO are applied so that records can be accessed only by those users who have permission to view them. Using an attribute based access control (ABAC) method to authenticate the user, Feith Systems enables organizations to design, monitor, and audit workflow processes in real-time.

To help organizations with their case and task management challenges, Feith Systems’ extensible, agile workflow suite is incorporated into the standard platform. They also have standard ECM capabilities for managing content, file synchronization and file sharing, such as Google drive. The company addresses security integrations and networks using the ABAC model that enables organizations to design, monitor, and audit workflows with a high degree of security confidence. The workflow application utilizes their user-friendly graphical design tool, a sophisticated rules-based engine, and a real-time process control monitoring system for processes related to scanned images, faxes, web forms, email, computer output to laser disc (COLD) data and standard application data files. And to the benefit of Feith’s restricted network and Authority to Operate customers, “Feith does not sunset its products, but keeps them updated with in-house developed leading-edge capabilities—the customer moves when they are ready,” says Farbstein. For example, Feith Systems assisted one of their food manufacturing clients when they had issues with large print streams and distribution, more than 20 years ago. In the initial stages of their partnership with Feith Systems, the customer was printing data on green bar paper. The customer needed a solution to take the main frame-ingested information, eliminate the paper and render the data electronically so that reports could be viewed on the screen and saved as records. Years later, they wanted to have file share and file syncing options, just like Google drive. Feith delivered. Feith has also implemented a document management solution that stores all of the human resources information from creation through records management for their global community of employees. During the relationship Feith has supported the environment by simply upgrading the original configuration and continually providing new and innovative technologies.

Feith Systems

News

Feith Achieves FedRAMP ‘In Process’ Status Following 3PAO Audit Success

Wednesday, August 07, 2024

Philadelphia, PA – Feith Systems and Software, Inc. proudly announces that our flagship RMA iQ is now ‘In Process’ for FedRAMP authorization, under the sponsorship of the United States Department of Agriculture (USDA). This status marks a key advancement towards complete authorization, reinforcing our pledge to deliver secure, scalable, and adaptable records management solutions to the federal sector.



The Significance of FedRAMP Authorization



Achieving ‘In Process’ status signifies that Feith Systems has successfully passed the rigorous Third-Party Assessment Organization (3PAO) audit of all our security controls. Additionally, we have successfully completed the required penetration testing, demonstrating our robust security posture and compliance with federal standards.



This progress is crucial as we continue to empower government entities with robust records management tools designed to meet the complex demands of modern data environments.



Enhancing Federal Records Management



Feith Systems’ new SaaS offering on the Feith Cloud, now on the path to FedRAMP authorization, will significantly enhance federal agencies’ ability to manage records efficiently and securely. Our cloud-based solution delivers critical benefits:



Scalability and Flexibility: Agencies can effortlessly scale their records management infrastructure to meet growing demands without substantial capital investments in hardware and maintenance.

Reduced Operational Costs: Cloud deployment lowers the total cost of ownership (TCO) by eliminating the need for on-premises hardware and associated maintenance costs.

Rapid Deployment: The SaaS model allows for quicker implementation and updates, ensuring agencies can leverage the latest features and security enhancements without delay.

Key Features of RMA iQ



RMA iQ automates and optimizes the lifecycle of records, integrating seamlessly with agency infrastructures to enhance data security and accessibility. Key features include:



Automated Records Capture and Indexing: Captures documents from emails, SharePoint, and more, indexing them for easy retrieval from creation. This ensures that all records are accurately preserved and readily available for compliance and audit purposes.

Comprehensive Management and Control: Aligned with NARA’s lifecycle, supporting compliance and providing an auditable trail. RMA iQ ensures that records are managed according to regulatory requirements, reducing the risk of non-compliance.

Workflow Automation and Case Management: Facilitates seamless workflow automation and case management solutions tailored to government needs. This includes managing tasks, approvals, and processes within agencies, enhancing productivity and collaboration. Our products also support Freedom of Information Act (FOIA) requests.

Advanced Security and Compliance: Ensures that all records are protected with robust security measures, meeting federal standards. This includes encryption, access controls, and audit trails to maintain data integrity and confidentiality.

Tailored Deployment Options



We anticipate FedRAMP authorization within the next 5-6 months and are dedicated to continuously enhancing our technology to support the critical missions of U.S. government agencies. Feith Systems offers various deployment options to meet the diverse needs of federal agencies, with FedRAMP as one key component in our toolkit:



SaaS on Feith Cloud (FedRAMP Authorized): Provides a fully managed, secure, and scalable cloud environment, ideal for agencies seeking cloud benefits without the overhead of managing infrastructure.

Authority to Operate (ATO) on On-Premises: For agencies preferring to maintain data on-site, particularly useful for sensitive networks and workloads, offering full control over records management systems and integration with existing IT infrastructure.

Authority to Operate (ATO) on Customer Cloud: Allows deployment within existing cloud environments, ensuring seamless integration with other cloud-based tools and services.

These deployment options demonstrate our commitment to providing tailored solutions that meet the specific needs of federal agencies, ensuring each agency can choose the deployment model that best aligns with its operational, security, and compliance requirements.

Top 20 BPM Solution Providers - 2018

Company
Feith Systems

Headquarters
Fort Washington, PA

Management
Mitch Farbstein, VP Government Sales

Description
Provides streamlined, comprehensive solutions to the most challenging business processes

Top 20 BPM Solution Providers - 2018

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