Leadership & Management: Two Critical Elements of Success
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Mike Lyles, Head of IT & PMO

Leadership & Management: Two Critical Elements of Success

Mike Lyles, Head of IT & PMO
Mike Lyles, Head of IT & PMO, Maxwell Leadership

Mike Lyles

Leadership Execution Builder

I’ve spent decades in the corporate world, working at two Fortune 50 companies and with many largescale organizations and teams. In the early 2000s, I became obsessed with leadership, business growth, and building world-class teams.

As I studied the work of many great leaders, authors, and speakers, I began to recognize something: many organizations have people who are excellent at managing teams, driving tasks, and executing plans, but they have not mastered the art of leadership.

For many years, we’ve been taught that leadership and management are two distinct skill sets.

We’ve generally accepted two ideas:

● Great managers may not necessarily be strong leaders.

● Therefore, we should teach great managers how to become great leaders.

But recently, I began to look at this from the opposite direction.

What happens when someone is a great leader but lacks proficiency in management?

This thought hit me while watching my favorite football team. The coach was an amazing motivator. The players loved him. The owners, announcers, and media loved him. Win or lose, he could walk into a press conference with an inspiring message.

But year after year, the team would make it to the playoffs, only to lose early.

What caused this?

In my opinion, it was management and execution. Being motivational is beautiful, but being unable to execute and deliver is a recipe for frustration.

Imagine the same situation with the CEO of a major organization. Every week, the CEO gives inspiring talks, motivates the team, communicates an exciting vision, and says, “Follow me.”

  Being motivational is beautiful, but being unable to execute and deliver is a recipe for frustration.  

But behind the scenes, there are no actionable plans. Teams lack priorities. Project managers are sidelined. Accountability is inconsistent. Deadlines are repeatedly missed.

Eventually, morale suffers. Great employees leave. Milestones are missed. Financial results decline. Competitors begin taking market share.

Leadership and management ask different questions.

Leadership focuses on “Why?” and “Where?”: people, culture, goals, influence, and embracing change.

Management focuses on “How?” and “When?”: processes, systems, objectives, and execution.

And both require one additional question: “What?”

I firmly believe that if you don’t understand what you’re trying to accomplish, neither great leadership nor great management will save you.

A Gallup study found that only about one in 10 people possesses the natural talent to be a great manager. It also found that organizations select the wrong person for management roles an astonishing 82% of the time.

So, what happens when you have great LEADERSHIP but poor MANAGEMENT?

VISION without a PLAN

INSPIRATION without ACCOUNTABILITY

HIGH MORALE without RESULTS

INNOVATION without SUSTAINABILITY

How can we recognize this gap?

1. Vision Over Details

Strong leaders naturally focus on the big picture but may overlook budgeting, scheduling, priorities, and process optimization.

2. People vs. Processes

They may excel at motivating people but struggle with workflows, performance metrics, accountability, performance reviews, or difficult conversations with underperformers.

3. Risk-Taking vs. Stability

Visionary leaders often embrace innovation and change, while good management also requires consistency, stability, repeatability, and discipline.

So, how can strong leaders improve their management effectiveness?

1. Plan Well

Learn prioritization, scoping, planning, and how to set expectations. Great leaders must either develop these skills or intentionally surround themselves with people who possess them.

2. Delegate Effectively

Delegation requires more than assigning work. Establish clear ownership, expectations, deadlines, and accountability.

3. Follow Through

Years ago, I learned an acronym: DWYSYWD: Do What You Said You Would Do.

It’s easy to make a promise; it’s harder to consistently keep one. We love to make to-do lists, but very few people put a date and time to them. Any time you commit to something, write it down, add the date, and then make sure you deliver on time or early.

4. Ask for Feedback

Ask peers, leaders, and team members where your gaps exist. Encourage honesty, document what you learn, and create measurable goals for improvement.

Organizations need both leadership and management. Leadership without management can create excitement without results. Management without leadership can create efficiency without direction.

But when both exist, something amazing happens: Leadership prepares the future, while management delivers the present.

The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.