Birch Joins Hands with VTech to Support its TotalCloud PBX System

By CIOReview | Tuesday, March 8, 2016

ATLANTA, GA:  Birch Communications, Inc., a provider of high-quality communications, network and cloud services announced its collaboration with VTech Communications, a manufacturer of IP based phones to boost Birch’s cloud-based phone system- TotalCloud PBX.

"Our goal is to expand our product portfolio with the most up-to-date and best-in-class products, guaranteeing our customers have the newest technology options available on the market," says David Gibson, VP of Business Development, Birch.

TotalCloud PBX enables employees to access phone system from any internet connection. It helps enterprises routing calls to any extension or mobile device. It helps keeping the phone system accessible even at the time of a natural disaster. With the addition of VTech’s pre-configured SIP-based endpoint devices, Birch will expand its BYOD offering giving its clients a number of device options for system capabilities.

Birch's BYOD program allows customers to significantly reduce switching costs when converting to a cloud-based phone system.  When combined with Birch's TotalCloud PBX businesses are equipped with the tools needed to support both organizational and workforce growth, while reducing upfront capital expenditures and avoiding maintenance costs associated with premise-based phone systems.

"We are extremely pleased to have this partnership with Birch in order to offer compelling and attractive solutions to our mutual channels and customers.  VTech's significant brand, channels, and product strengths, along with industry-leading warranties and support, fit well with the Birch BYOD program and TotalCloud PBX.  The differentiators that Birch and VTech now offer the customer make this an attractive partnership for us," says Graham Williams, VP of Business & Hospitality Phones Division, VTech Communications.