Capgemini Extends the Reach of Salesforce Financial Service Cloud

By CIOReview | Wednesday, March 9, 2016

FREMONT, CA: Capgemini, a leading provider of consulting, technology and outsourcing, will be leveraging Salesforce Financial Services Cloud for wealth management clients globally. The company will bring its extensive industry expertise and insights from the World Wealth Report, and long history of successfully implementing Salesforce solutions, as a systems integrator, to the financial services industry.

Salesforce Financial Services Cloud platform supports wealth managers and firms to deliver value to their clients by accelerating their digital transformation, integrating third-party data and enhancing wealth manager productivity.

A study conducted by Capgemini reveals that 47 percent of wealth managers globally are not satisfied with the digital tools provided to them by their firms. “Beyond retaining existing clients and wealth managers, the ability to leverage digital technology to attract new clients and revenue through data-enabled propositions for clients will be critical to firms’ profitability in the future,” said Anirban Bose, Global Head of Banking and Financial Services, Capgemini. “Digital transformation with solutions like the Salesforce Financial Services Cloud will give wealth management firms the ability to rapidly adapt to the evolving needs of wealth management clients.”

The ability to tap into new data possibilities and evolution of third-party FinTech companies are the most critical dimensions for building digital capability. The Salesforce Financial Services Cloud ensures productivity and efficiency gains for the wealth manager. It also serves as a future-proof and scalable platform to keep up with the fast pace of technological change, especially within the evolving FinTech ecosystem.

"The future is here, and it's advice, not administrative tasks. Salesforce is transforming the advisor-client relationship for the digital age," said Simon Mulcahy, GM of Financial Services, Salesforce. “Capgemini is supporting Salesforce in its mission to deliver a new era through proactive, personalized and goal-based collaborative advice."

“In the ‘age of the customer’, the combined strengths of Salesforce and Capgemini will help wealth managers connect with their customers in a whole new way, run their business through their phones, create 1-1 customer journeys and get smarter and more predictive about their customers’ behavior,” said Jean Lassignardie, Capgemini Corporate VP and Group Head of Salesforce Expert and Transformation Services.